Residential Specialist - Full-Time (40 Hrs/Week), Afternoons

Common Ground Royal Oak , MI 48067

Posted 3 months ago

This position is scheduled to work Monday through Friday, 4pm to Midnight.


Common Ground's 24-hour Runaway and Homeless Youth programs are based in Royal Oak, MI and provide teens with access to licensed counselors, case managers, and mentors. In addition to one-on-one and family counseling, teens receive Life Skills Training, Academic Tutoring, Art Therapy, and Roleplaying with other teens on how to handle crisis situations such as bullying at school or conflicts at home. Case management and supportive services are also offered. Various programs serve youth from age 10 to 22 in a variety of treatment setings.


Provide leadership for the team of peer mentors, volunteers and interns on their respective shift with the goal of providing supervision, guidance, instruction, information, resources, skill development and empowerment of youth ages 10 to 21 through day to day program engagement. Additionally, provide crisis intervention, interviews, referrals, intakes and program orientations for youth and/or families seeking services.


  • Initiate and facilitate daily living skill development groups, interpersonal skill development, meal preparation and service, chore completion and recreational activities

  • Provide feedback to the RHY management team on interns, volunteers and peer mentors assigned to the shift, upon request

  • Coordinate and monitor shift activities among peer mentors, volunteers and interns to engage youth in day to day operation

  • Ensure monitoring of day to day activities in compliance with the case management and clinical individualized treatment plan for each youth

  • Assist in the maintenance of the physical environment for safe operations in partnership with the RHY management team and facilities department

  • Conduct and ensure that face to face and/or telephone crisis intervention is available 24/7/365 with appropriate outcome planning for each caller

  • Conduct intake interviews with those seeking services for access for appropriate placement in agency services and/or coordination of referral to other more appropriate care

  • Ensure that each youth entering the RHY service receives a program orientation conducted in a manner that respects the educational, language and special needs of each youth and/or family

  • Consult with the case management and counseling teams to assure that youth's educational, employment and health needs are met in compliance with program regulations, clinically sound evidenced-based best and promising practices and federal, state and local laws

  • Ensure safe transportation of youth for outside activities, physicals/medical attention and other required destinations, in compliance with legal regulations and agency policies

  • Monitor, provide and maintain the proper use of prescription and OTC medications, first aid and emergency procedures, as needed

  • Ensure the provision of appropriate foods in keeping with the agency wellness policy and federal, state and local regulations for food handling, meal preparation and food storage

  • Maintain accurate and thorough written records of all intake completion, HMIS and RHYMIS entries, day to day operational activities including: group notes, client and general log entries, contact records, food production records, client registries, etc.

  • Provide all services in keeping with the core values of the agency, agreed upon program vision and values, agency and program policies and compliance with contractual and legal regulations

  • Maintain compliance with all agency training requirements

  • Perform all other duties as assigned



  • Minimum of an associate's degree in a human service field (social work, psychology, etc.)

  • Licensed Bachelor's level Social Worker (LBSW, LLBSW) or Social Service Technician preferred

  • Valid driver's license and clean driving record


  • Demonstrated knowledge in adolescent development

  • Skills in working in a fast pace setting with frequent exposure to crisis situations

  • Excellent interpersonal skills with youth, adults and families in crisis

  • Ability to work with multi-disciplinary teams and diverse group of individuals

  • Ability to develop resources to address educational, employment, medical, social and financial needs of runaway, homeless and at-risk youth and their families

  • Proficient computer skills in Microsoft software applications


  • Flexibility in working days, afternoons and/or midnights on weekdays, weekends and/or holidays

  • The work environment may subject staff to behavioral and medical problems that could be physically hazardous

  • Work in a residential congregant living, mixed gender environment

  • Adheres to Common Ground policy on HIPAA and confidentiality

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Residential Specialist - Full-Time (40 Hrs/Week), Afternoons

Common Ground