Residential Services Coordinator

Correct Care Solutions Plymouth , MA 02361

Posted 2 weeks ago

Overview

The Residential Services Coordinator (RSC) is an entry-level position that learns to provide direct care to a specific patient population under the direction and supervision of personnel delivering treatment to the patient population at the facility. RSCs are trained to ensure a safe salutary environment throughout the facility and during community visits.

Qualifications

Education:

  • High School diploma or equivalent required.

Experience:

  • Must be at least 19 years of age.

  • Prior work experience with psychiatric patients in a hospital or secure mental health setting preferred, with a focus on patient safety.

  • Must be willing to participate in extensive, ongoing training regarding serious mental illness, de-escalation and intervention techniques, core strategies, patient safety and trauma-informed care.

Licenses/Certifications:

  • None required

Responsibilities

  • Performs the duties and responsibilities of a wide range of safety assignments throughout the facility as assigned.

  • Actively engages with patients in monitoring the environment and well-being of all.

  • Attends and contributes to treatment plans by providing input into the goals and objectives developed by the treatment team.

  • Works with the treatment team to institute individual de-escalation strategies and safety plans.

  • Observes patients and provides de-escalation and redirection as needed.

  • Performs regular rounds and wellness checks

  • Controls ingress and egress points for staff and patients

  • Monitors patient climate

  • Writes reports pertaining to a variety of subject matters

  • Monitors medication distribution

  • Works in a model in which the patient is verbally guided and kept apprised of changes to routine, environment, etc.

  • Provides supportive oversight of patients during off-site activities including medical visits, court trips and external consults.

  • Monitors and tracks environmental concerns through inspection of equipment, systems and physical structures to ensure a safe environment for all patients.

  • Interacts with the public when required

  • Follows policies and procedures.

  • Provides emergency responses, along with clinical and medical members of the treatment team, to address patient safety, which may include calming patients' disruptive and/or violent behaviors or threats of self-harm.

  • Employs use of verbal de-escalation techniques to modify or control patients' disruptive behaviors rather than physical force whenever possible.

  • Perform other duties as assigned.

Wellpath is an EOE/Minorities/Females/Vet/Disability Employer


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Residential Services Coordinator

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