Residential Program Manager

If you are looking for a challenging and rewarding career, Hope House is the place for you! If you are seeking a fulfilling career, with numerous opportunities to make a REAL difference in the lives of people, we want YOU!

Hope House is a substance abuse treatment provider who strives to save lives, recover hope and restore families to those suffering from Substance Abuse Disorder. We are committed to making sure that all staff members feel like they make a difference and are a part of our team!

Hope House Inc. has a reputation as one of the top employers in the Greater Capital Region of New York.

Position Reports to: Director of Residential Services

Job Status: Full-Time / Exempt

Compensation: Up to $66K (depending on experience and credentials)

Primary responsibilities include:

• Completes/Oversees the scheduling of staff.
• Responsible for the needs of clients by developing programming that will enhance their knowledge, attitude and skills.

• Responsible for the coordination of treatment and activities for clients and staff.
• Responsible for facilitating/co-facilitating staff meetings and case conferences.
• Maintains statistical data analysis and reporting.
• Ensures adherence to OASAS regulations, and Hope House policies and procedures.
• Completes required reports.
• Works with the Admissions Department for referrals, screenings and admissions.
• Responsible for clinical treatment, decisions as team leader, and all clinical documentation and record keeping.
• Performs medication self-administration with oversight duties
• May serve as the on-site healthcare coordinator.
• Develops and maintains a positive working relationship with agencies, referral sources, and community-based providers.

• Responsible for interviewing, orienting, professional development plans, performance evaluations, and training of staff.
• Takes part in on-call rotation responsibility.
• Responsible for ensuring the clinical and staffing needs of the program are being met.

• In conjunction with the Director, works to conform to program’s budget.
• Responsible for ensuring client money related policies are being followed.
• Collaborates with Admissions and Finance Department to ensure financial arrangements are in place pre/post admission.
• Responsible for Time and Attendance of staff.

This job describes the essential and general responsibilities of this position. It is not a listing of non-essential requirements and duties, which may be inherent to the job.

Requirements

• Minimum of 5 years full-time work experience in Substance Use Disorder, or related field.
• Strong clinical and supervisory skills.
• Administrative experience preferred.

Education and Training:

• NYS Advanced CASAC or higher credential or other Qualified Health Professional (QHP) Certification or Licensure (RN, LCSW, LMSW, LMHC etc.) required.
• Bachelor’s or Master’s Degree in Human Services or a related field preferred; Master Counselor CASAC preferred.
• Must maintain Licensure and Credentials at all times.

Benefits

Hope House Inc., offers an EXCELLENT benefits package!

Our Benefit Package includes:

• 11 paid holidays per calendar year
• Vacation, Personal, and Sick Time (up to 200 hours per year to start)
• Medical, Dental, & Vision Insurance
• Flexible Savings Account & Health Savings Account depending on medical plan
• AFLAC Supplemental Benefits
• Benefit Buyout option if coverage is waived
• Voluntary Short-Term Disability & Life Insurance
• Company paid Life Insurance Policy at two times annual salary
• Company funded Retirement Plan
• 401k option to further save for retirement
• Tuition Reimbursement Program
• Partnership with Maria College – 40% discount on the CASAC program and various bachelor's degree programs for employees, spouses, domestic partners, and dependents
• Assistance with certification and licensure renewal costs
• EAP Program for you and your family
• Legal/ID Shield Insurance

Hope House, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.