Residential Mental Health Worker (Mhw II)

The Cape & Islands Adult Community Clinical Services (ACCS) operated by the Department of Mental Health (DMH) is seeking a dynamic candidate who will provide direct care services to individuals in a residential group home setting. This position will act as a primary advocate for assigned Persons Served; assisting individuals to meet their rehabilitation goals, completing required daily documentation and maintaining a Person Centered, Trauma Informed approach.

The selected candidate will work as part of a residential group home team within the ACCS program and will provide rehabilitative interventions to persons with major mental illness by participating in the development of comprehensive assessments as well as developing and implementing the clients' Individual Action Plan. Additional responsibilities may include securing appropriate services for persons served by working with other programs within the agency as well as the community such as SSI, Mass rehab, day programs, psychiatric and medical services. Knowledge of all medications used within the program is expected as he or she will be distributing medications to clients and educating on proper usage. The incumbent in this position will maintain a therapeutic atmosphere through professional performance and attitude to promote quality care and person served growth. Transporting clients to and from appointments or activities using a program vehicle or their own vehicle is necessary for this role.

Please Note: This position is 40 hours per week. The shift and days off are to be determined. Actively seeking candidates for Day and Evening shift.

Shift Schedules:

• Day Shift: 7:00am to 3:30pm

• Evening Shift: 3:00pm to 11:30pm

Duties and Responsibilities (these duties and responsibilities are not all inclusive):

• Engage persons, individually and/or in group, in the development of meaningful activities, such as recreational, educational, health and wellness, within the program and the community to foster an improved quality of life.

• Assist in the development and implementation of person served Individual Action Plans through direct observation of the person served, full knowledge of the person served history, and engagement with the person served in order to assist them in learning the necessary skills to live successfully in the community.

• Provide rehabilitative interventions and utilize coping strategies, natural supports and safety planning to assist persons served in building and using skills and accessing resources to achieve treatment goals, manage symptoms and live productive and meaningful lives.

• Knowledge of all medications used within the program, including their indications, risks and side effects, and the ability to teach person served about their medications and how to take them appropriately by utilizing MAP related material and training.

• Transporting or arranging transportation for persons served that need that level of service.

• Responsible for maintaining person served records in a timely manner by documenting in EMR and paper record as well as completing all other related forms to ensure compliance with DMH regulations and Rehab Options requirements.

• Ongoing yard, house and vehicle maintenance and cleaning as assigned by supervisor or designee to ensure that the condition of GLE site/yard meets Rehab Option, and Licensing. Keep emergency exits maintained at all times.

Required Qualifications:

• Ability to follow written and oral instructions.

• Capacity to perform basic mathematics.

• Proven ability to gather information through observing and questioning individuals.

• Talent for communicating effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence.

• Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations.

Special Requirements:

Please note in accordance with an agreement between the Commonwealth of Massachusetts, Department of Mental Health and AFSCME/Council 93, employees assigned to a work unit where the Medication Administration Program (MAP) is used are required to pass MAP certification within 6 months of entering the position or 3 examination opportunities, whichever comes first. Employees are required to maintain MAP certification as long as you are working in said program.

Possession of a current and valid class D Motor Vehicle Operator's license required for this function.

Preferred Qualifications:

• Experience in and/or knowledge of human services.

• MAP Certification.

• Experience with DMH regulations and program procedures.

• Familiarity and implementation of MAP policies.

• Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.

• Previous experience working in a residential setting.

• Given the population served, bilingual or multilingual fluency.

DMH Vision and Mission:

The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities.

About the Cape Cod and the Islands Community Mental Health Center:

The CC&I CMHC provides comprehensive services to adults and children. Programs include a 16-bed acute in-patient unit, Case Management, Day Treatment Program, and Adult Community Clinical Services (ACCS). The CC&I CMHC is a Joint Commission certified facility. In all we always aspire to create an environment which promotes growth and independence for patients, families, and employee alike.

Learn more about our important work: https://www.mass.gov/locations/pocasset-mental-health-center

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

For questions, please contact Human Resources at 1-800-510-4122 EXT 4.

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) one year of full-time or equivalent part-time experience in providing direct care service to the mentally ill, emotionally or physically handicapped, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. An Associate's degree or higher with a major in psychology, human services, mental health or retardation may be substituted for the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.