Residential Lending Producting Sales Manager

SUMMARY:

Position includes personal production, building and coaching a mortgage sales team. Responsible for recruiting and training, of new mortgage loan officers. Adherence to compliance standards and other duties as assigned..

CUSTOMER SERVICE SKILLS:

Willingness to provide a level of service which will clearly differentiate us from our competitors.

INTERPERSONAL SKILLS:

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Personal production and maintaining relationships with builders, realtors, financial planners.

Build relationships and cross sell opportunity with Bank personnel and branches.

Look for opportunities for growth.

Train and develop loan officers on a one-on-one basis of activities related to the position.

Coach individual loan officers in the skills of conducting sales meetings and calling procedures with realtors.

Hold timely sales/training meetings for loan officers to provide ongoing reinforcement and training.

Prepare and update timely reporting of production, goals achieved, commissions and other related activities.

Monitor and report progress of loan officers on activities related to shared goals with other business partners.

Provide timely communication with Regional Management staff on activities of individual lending area.

Other duties as required.

OTHER REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Directly supervises two to eight employees in the Mortgage Lending Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.

Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

NMLS registration required.