Residential Large Loss Project Manager

Title: Residential Large Loss Project Manager

Location: Kaysville

Want to be a Difference Maker? Paul Davis Restoration employees provide homeowners peace of mind so they can focus on what matters most!

About Us:

Paul Davis Restoration is part of a national franchise organization that provides services to repair and clean up damage to residential, institutional, and commercial structures from fire, water, storm, mold, or other disasters. Founded in 1966, Paul Davis is an expansive network of more than 300 independently owned and operated franchises. We are on a mission to provide opportunities for great people to deliver best in class results!

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on being Difference Makers by living our Vision, Mission and Values to be more than just a service provider! The Paul Davis heritage is based around a can-do attitude, innovation, and outstanding customer service.

What this position does:

As a Residential Large Loss Project Manager, work with owners and sub-contractors after disasters such as a fire or flood to clean up and repair damage to residential and commercial property. In this role you will oversee all aspects of the reconstruction and renovation process from intake to completion. In this role, you will work directly with homeowners, commercial property owners, project coordinators, sub-contractors, and technicians while maintaining the highest levels of customer service. This position involves monitoring project plans, schedules, work hours, budgets, collections, and ensuring that project deadlines are met.

Responsibilities:

• Professionally represent the Paul Davis value of respecting the individual

• Provide exceptional customer service

• Operates in compliance with all Paul Davis processes, policies, better business practices, and in accordance with the laws and regulations in the jurisdictions in which Paul Davis Restoration operates

• Communicates openly when scheduling and working alongside our Foremen, In-House Tradesmen, Estimators, and Project Coordinators throughout the project.

• Partner with a Project Coordinator to ensure that all paperwork relative to the restoration project are completed on time.

• Maintain open communication with insurance providers and property owners

• Review all estimates pertaining to the restoration portion of the assigned jobs

• Ensures project is completed within budget

• Meet operational goals of Sales, Gross Margin, Job Closings, and Net Promoter Score

• Track metrics during bi-weekly goal setting and review meetings

• Confirm budget and work orders before the start of the project

• Build partnerships to improve performance with industry partners

• Maintain good relationships with trade partners and vendors

• Assessing the accuracy, neatness, and thoroughness of the work assigned

• Interdepartmental communication

• Managing a wide range of projects from $100,000 - $500,000

Qualifications:

• 7+ years of residential/commercial construction experience

• Bachelor's degree preferred or equivalent industry experience

• Valid driver's license with a good driving record.

• Experience in managing multiple priorities and deadlines

• Strong critical thinking, problem-solving, and multi-tasking skills

• Strong verbal and written communication and organization skills

• Positive, can-do attitude

• Team player

• Strong time management skills

• Extremely organized

Physical Requirements:

• Lift (constantly) 5-40 lbs., lift (frequently) 20-100 lbs.

• Standing. walking, climbing, balancing, kneeling, pushing, pulling, lifting, stooping, and/or reaching for 8+ hours/day

• Ability to work in confined spaces

• Exposure to weather with temperatures ranging from mild/moderate to extreme cold/heat

• Exposure to noise levels ranging from moderate to loud from occasional to frequent

• Remaining in a stationary position, often standing or sitting for prolonged periods

• Moving about to accomplish tasks or moving from one work site to another

• Repeating motions that may include the wrists, hands, and/or fingers

• Operating machinery and/or power tools

• Operating motor vehicles or heavy equipment

• After hours, on-call work.

Benefits:

• 3 Weeks of Paid Time Off

• 7 Company Paid Holidays

• 401(k) with Company Match

• Medical, Dental, Vision, Life, Supplemental, Disability Insurance Offered

We support and hire Veterans and we are an equal opportunity employer.