Residential Graduate Assistant Complex Director (Acd)

Job Description

Major job responsibilities include, but are not limited to, the following:

Supervision

• Supervise, select, train, and evaluate 6-10 undergraduate staff members directly in the performance of their assigned duties. Undergraduate staff may include Resident Assistants, Proctors, and Food Board Managers.

• Maintain regular staff and individual meetings with direct reports and complex team including individual community and departmental Tuesday evening staff meetings.

• Ensure undergraduate staff understands departmental and university mission/vision/values.

• Model good judgment, ethical behavior, respect for laws and policies, and a positive, cooperative attitude.

• Motivate undergraduate student staff and empower them to promote resident growth and development.

• Provide frequent formal and informal communication with undergraduate student staff regarding responsibilities, personal well-being, and academic success.

• Implement the KU Student Housing residential curriculum model and create learning-centered communities using the model with staff to promote individual support and respect.

• Ensure UG administrative tasks and responsibilities are completed accurately and timely (i.e. food ordering, receipt submissions, etc.)

• Support and recognize individual and group achievements.

Crisis Management

• Participate in a rotating 24-hour on-call duty coverage system for assigned area.

• Respond as a member of the senior staff as crisis situations occur; intervene and make referrals as appropriate to individual and/or group concerns.

• Respond to bias-related incidents and support the department's commitment to creating safe and inclusive communities.

• Follow up with students as necessary or as directed after crisis situations.

Student Conduct & Student Support

• Serve in the student conduct process as a university hearing officer and adjudicate conduct cases.

• Coach, train, and follow up with staff in conduct response and reporting protocols.

• Document incidents using the Maxient system.

• Engage in follow-up and aftercare with students regarding academic, wellness, and conduct concerns.

• Advise and adjudicate Judicial Boards (J-Boards) in communities where applicable.

Building Operations & Management

• Facilitate all building opening and closing procedures.

• Monitor the physical maintenance of the complex in cooperation with custodial and maintenance staff.

• Other administrative opportunities and/or expectations are complex-specific and may include but are not limited to occupancy management, budgeting, food ordering, etc.

Advising

As needed:

• Recruit, train, and advise hall governance (inclusive of Program Boards, Scholarship Hall Councils, and system governments) and aid in development of student leaders.

• Advise hall governance executive board members in planning initiatives and programs to establish and maintain community traditions.

• Attend weekly meetings with student groups and host individual meetings with student leaders and executive board members of hall governance organizations.

Inclusion

• Participate in and facilitate training regarding working with diverse student populations.

• Engage with residents on global, national, and campus issues dealing with inclusion, equity and discrimination.

• Develop communities focused on valuing human diversity and promoting awareness of different identities through the lens of equity education.

Administration

• Participate in staff orientation, training and development, and one departmental committee. Attend weekly Residence Life meetings on Thursdays from 10:00 a.m. to 12:00 p.m.

• Exceptions may be granted only in instances when a required academic course conflicts with the date and time and there is no other offering.

• Provide available office hours open to residents.

• Other duties as assigned.

Professional Development

Graduate Assistants receive professional development funds which can be used for membership, resources, and/or attendance and participation at a regional or national conference connected to the on-campus student housing experience, contingent upon departmental funding. Additionally, graduate assistants serve on departmental committees and have the opportunity to pursue collateral or university committee experience. Graduate assistants may also co-advise university student groups with approval. Graduate assistants can attend professional development workshops created by their graduate program, student housing, and the student affairs professional development series. All professional development opportunities are contingent upon supervisor approval and successful performance in required job responsibilities.

Required Qualifications

• KU enrollment as a graduate student in good standing taking at least 6 and no more than 9 hours per semester (more than 9 hours must be approved in advance).

Preferred Qualifications

• At least one year of residential staff experience, knowledge of residential curriculum practices or experiences, interpersonal and group presentation skills and experience, experience in student engagement and development, and interest in developing a supportive academic atmosphere.

• Enrollment in the Master's in Higher Education Administration program

• It is recommended that you have a valid driver's license at the time of employment.