Residential Engagement Specialist

Current Employees:

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The University of Miami is home to nearly 16,000 undergraduate and graduate students from every state in the nation and 140 nations around the world. The Department of Housing and Residential Life is home to an extensive and diverse residential program featuring seven residential communities. The cornerstone of the residential program is a system of five residential colleges that blend the Oxford and Cambridge tradition of live-in faculty with the American commitment to student development and academic success. Residential Colleges range in size from 400 - 700 students. The University also offers University Village, an apartment area housing approximately 800 upper-class students and Lakeside Village offering suite/apartment style living that houses approximately 1100 sophomore and above students. We strive to fulfill our vision

• Student Housing for Student Success.

General Description (Purpose and Function):

This position provides administrative support to the Residential Engagement Manager through engagement procurement and departmental engagement initiatives. Position reports to Residential Engagement Manager.

Primary Duties and Responsibilities:

• Reviews and negotiates quotes with vendors and suppliers.

• Organizes and confirms the delivery of goods and services.

• Oversees inventory of departmental programmatic supplies and maintains appropriate inventory levels.

• Assists with marketing and passive engagement initiatives within the residential area lobbies.

• Assists in the logistics of departmental wide events including but not limited to Pancakes with Pat, Sportsfest, Labor Day BBQ, student staff appreciation, end of year celebrations, etc.

• Inputs reservation requests related to programmatic events.

• Maintains suppliers list, ensuring all vendors have active certifications and insurances.

• Researches and onboards new suppliers to meet the needs of residential area staff.

• Serves as a knowledgeable resource to support residential life staff with respect to product and contract information, including addressing issues with delivery and/or services.

• Serves as a liaison between residential areas and a number of University offices, including, but not limited to Housing Central Office, Purchasing, Accounts Payable, and external vendors.

• Provides administrative support to area operations through completing special projects assigned by Associate/Director of Residential Life.

• During peak periods, provide support to additional residential life administrative operations.

Systems Management:

This position utilizes the following software platforms:

• StarRez

• Qualtrics

• Workday

• When I Work

• Teams

• Microsoft Office

Knowledge, Skills, and Abilities:

• Excellent interpersonal and customer service skills

• Ability to manage multiple priorities/tasks and use good judgment in

effectively and efficiently organizing work to meet established deadlines

• Strong organizational skills with attention to detail

• Intermediate skills in Microsoft Office (Outlook, Word, and Excel

• PowerPoint)

• Skill in interpreting and applying university policies and procedures

• Ability to enter and verify information with accuracy at a reasonable rate of speed

• Ability to utilize computerized information systems

• Ability to understand and follow oral and written instructions

• Skill in data entry or typing

• Ability to establish and maintain effective work relationships

• Ability to travel between all residential areas on a weekly and sometimes daily basis

Education & Work Experience Requirements (Essential Requirements):

• One (1) to three (3) years of work experience

• Associate's degree required or 2+ years of work experience

Work Schedule:

• Flexible schedule between the hours of 10am

• 8pm

The University of Miami is an Equal Opportunity Employer

• Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A4