Residential Energy Efficiency Principal Program Manager

Resource Innovations is seeking a Residential Energy Efficinecy Principal Program Manager to join our growing team in Columbus, OH. We are seeking a highly skilled and motivated Principal Program Manager with a strong background in residential energy efficiency programs to join our dynamic team. In this role, you will be at the forefront of our dynamic environment, leading a team of outreach specialists and operations personnel on impactful energy efficiency initiatives. Your influential position will involve shaping and executing both short and long-term implementation plans, spearheading program implementation efforts, and cultivating strong relationships with esteemed clients, industry influencers, and program stakeholders.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal and providing accurate forecasting both internally and to clients.

• Support the team and its subcontractors in resolving customer escalations and quality assurance/quality control findings with client input and approval.

• Deliver successful large-budget energy efficiency programs to utility client(s) per contract terms and program budgets.

• Identify, define, quantify, track and drive program deliverables to be submitted accurately and on time.

• Continuously assess project progress to goal and develop innovative and creative solutions to new issues and/or market dynamics.

• Manage, lead, and mentor a dynamic team by setting and reviewing performance standards and objectives for direct reports and create effective delivery teams.

• Develop, manage, and foster partnerships with subcontractors, community groups, and other industry affiliates/stakeholders.

• Manage client expectations, satisfaction, communications, and resolve and/or escalate client issues.

• Interface with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.

• Other duties as assigned.