Founded in 1965 Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to individuals with serious mental illness. We partner with public sector entities and behavioral health organizations, and have over 122 programs and over 3,510 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
As one of the recovery-oriented programs in the Telecare family, this 6 bed Crisis Residential Program, is part of a network of crisis residential programs in Orange County. Tree House North is a short-term crisis residential program, which works in collaboration with the Orange County Health Care Authority (OCHCA). It will assist members within Orange County who are experiencing acute mental health crisis, and need additional assistance in stabilizing their current level of functioning without resulting in the member being admitted to any Inpatient or higher level of care facility or program. The program is staffed by a multidisciplinary team that focuses on stabilization and recovery.
Employment Status: Short-Hour
Shift: PM, 3:00 pm - 11:30 pm
Days: Friday & Saturday
The Residential Counselor provides direct and indirect services to both individuals and groups of members served.
High School graduation or a G.E.D. equivalent
At least one (1) year of direct service experience in a mental health setting
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care
Establishes, maintains, and co-facilitates a therapeutic relationship with members served
Provides case management, schedules appointments, communicates with conservators and treatment teams, arranges and conducts group outings and activities
Provides daily living assistance including promoting and assisting members served in developing self-help skills
Orders, logs and distributes medication
Maintains the inventory and orders equipment and supplies for activity programs, as directed
Drives members served in the Program van on outings
Completes incident reports and forwards to Supervisor in compliance with established policies and procedures
Notifies appropriate agencies of any known or observed incidents of abuse
Assists with admissions and discharges
Provides medical assistance: takes temperatures, blood pressure, pulse and provides First Aid when needed
Observes, records and reports members served behavior as per applicable State, County and Telecare guidelines
Reviews and implements members served service plans
Actively participates in team meetings and service planning meetings as directed
Demonstrates knowledge of management of assaultive behavior techniques
Responds to emergency/crisis situations
If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Position requires transporting Members in own personal vehicle (acceptable driving record and vehicle inspection for safety)
Excellent communication skills, both verbal and written
Knowledge of psychiatric treatment modalities
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, bend, twist, reach and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, push, pull and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground.
EOE AA M/F/V/Disability