Residential Counselor II (Full Time Noc) - Behavioral Health 625

TELECARE CORPORATION

RECOVERY SPECIALIST II -- Canyon Vista

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week. This program is expected to open September 2024.

Shift Available:

Full Time; NOC Shift; Tuesday - Saturday and Sun Wednesday

Expected starting wage is $22.44.

POSITION SUMMARY

The Recovery Specialist II performs a variety of duties on the inpatient unit involving client management and care. Team leader for Recovery Specialists.

QUALIFICATIONS

• Three (3) years of experience working as a Recovery Specialist I at a consistently high level is required, including satisfactory performance evaluations, attendance of in-service/training requirements that have been offered, and has not received a written warning or disciplinary suspension in the last six (6) months.

• High school graduation or a G.E.D. equivalent and completion of the facility educational training program are also required, as is current CPR certification.

• Necessary skills include knowledge of psychology or sociology, knowledge of the care of the mentally ill and the ability to interact with nursing personnel, other members of the health care team, clients, family members and visitors.

• Current knowledge of recovery philosophy and psychiatric rehabilitation principles preferred.

• The ability to read, write & speak English is crucial.

• Applicant must be finger printed and receive clearance from Criminal Justice Department.

PERFORMANCE STANDARDS

MISSION, VALUES AND BELIEFS

• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.

QUALITY AND QUANTITY OF WORK

• Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care.

• Establishes and maintains a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem-solving and coping with the disabilities associated with mental illness.

• Attends and participates in community meetings and groups.

• Participates, assists and facilitates rehabilitation therapy groups and activities.

• Performs the duties and responsibilities of Recovery Specialist I with proficiency and expertise.

TEAM MEMBER PARTICIPATION

• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.

• Reviews and implements client treatment plans.

• Actively participates in multidisciplinary team meetings and treatment planning meetings.

• Demonstrates knowledge of Professional Assault Response Training (PART) techniques.

• Provides leadership and acts as a role model for Recovery Specialist I. Orients and trains new staff members and students. Assists in completing performance evaluations on assigned staff.

ASSESSMENT

• Observes, records and reports client social and psychiatric behavior.

JUDGMENT, DECISION MAKING AND INITIATIVE

• Demonstrates knowledge and proper use of equipment and supplies.

• Promotes and assists clients in developing self‑help skills.

• Explains policies and procedures to clients and their families.

• Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care.

RELATIONSHIPS WITH OTHERS

• Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale.

• Maintains an effective and courteous working relationship with clients and other staff members through the use of appropriate interpersonal skills.

• Protects the confidentiality of employee and client information.

QUALITY IMPROVEMENT

• Continually focuses on assigned tasks and seeks and implements improvements as necessary.

• Understands and demonstrates the safety program in all activities.

• Protects clients from behavior that could damage themselves or others.

• Practices universal precautions at all times.

CUSTOMER AND COMMUNITY RELATIONS

• Demonstrates a knowledge of Telecare's customers including clients, families and governmental agencies in all interactions and conduct.

• Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

PLANNING AND TIME UTILIZATION

• Completes and follows through with tasks and assignments, meeting expected deadlines.

ATTENDANCE AND RELIABILITY

• Understands and demonstrates knowledge of all policies associated with attendance.

PROFESSIONAL DEVELOPMENT

• Attends all assigned in‑service education classes.

• Role models excellent professional practice.

• Always dresses appropriately and professionally.

PHYSICAL REQUIREMENTS

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

POSITION PHYSICAL REQUIREMENTS

ACTIVITY

(Hours per day)

NEVER

0 hours

OCCASIONALLY

up to 3 hours

FREQUENTLY

3 - 6 HOURS

CONSTANTLY

6 - 8+ HOURS

Sitting

X

Walking

X

Standing

X

Bending (neck)

X

Bending (waist)

X

Squatting

X

Climbing

X

Kneeling

X

Crawling

X

Twisting (neck)

X

Twisting (waist)

X

Hand Use: Dominant hand Right--- Left---

Is repetitive use of hand required? NO

Simple Grasping (right hand)

X

Simple Grasping (left hand)

X

Power Grasping (right hand)

X

Power Grasping (left hand)

X

Fine Manipulation (right hand)

X

Fine Manipulation (left hand)

X

Pushing & Pulling (right hand)

X

Pushing and Pulling (left hand)

X

Reaching (above shoulder level)

X

Reaching (below shoulder level)

X

LIFTING

CARRYING

Never

0 hrs.

Occasionally

up to 3 hrs.

Frequently

3 - 6 hrs.

Constantly

6 - 8+ hrs.

Height

Never

0 hrs.

Occasionally

up to 3 hrs.

Frequently

3 -6 hrs.

Constantly

6 - 8+ hrs.

Dis-

tance

0-10 lbs.

X

X

11-25 lbs.

X

X

26-50 lbs.

X

X

51-75 lbs.

X

X

76-100 lbs.

X

X

100+ lbs.

X

X

OTHER JOB REQUIREMENTS

YES

NO

(If yes, briefly describe)

a.

Driving cars, trucks, forklifts, and other equipment?

X

b.

Working around equipment and machinery?

X

Telephone, Copy Machine

c.

Walking on uneven ground?

X

d.

Exposure to excessive noise?

X

Patients

e.

Exposure to extremes of temperature, humidity or wetness?

X

f.

Exposure to dust, gas, fumes, or chemicals?

X

g.

Working at heights?

X

h.

Operation of foot controls or repetitive foot movement?

X

i.

Use of special visual or auditory protective equipment?

X

j.

Working with bio-hazards such as: blood borne pathogens,

X

sewage, hospital waste, etc.

Occasionally may be required to participate in 4 person patient restraint :client weighing between 100-275 #

EOE AA M/F/V/Disability