Friendship Place Washington , DC 20319
Posted 6 days ago
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Job Type
Full-time
Description
Position Title: Residential Case Manager
Reports To: Welcome Center- Division Director
Classification: Regular Full-Time (Exempt)
Hours: Flexible schedule (Monday-Friday), between 7 am- 7 pm, some evenings, holidays, and weekends may be required, and participates in on-call rotation.
About Us:
Friendship Place is a nonprofit organization serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field.
Our Core Values: Friendship Place is a Person- First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:
Summary:
The Residential Services Case Manager is responsible for providing person-centered case management services for formerly homeless participants who are housed in scattered-site apartments throughout the District of Columbia. Funded through the US Department of Housing and Urban Development (HUD), the position will provide wraparound services to assigned participants under a Housing First approach (no preconditions or barriers to housing/services) as assigned through the District of Columbia's Coordinated Assessment and Housing Placement (CAHP) system. The Residential Case Manager will be responsible for supporting participants in stable housing and the collaborative development of housing, health, employment/education, and other identified goals that support independence and self-sufficiency. Key functions of the role will include housing location and lease-up, individual goal planning, connections to community resources, home visitations, rental payment monitoring, landlord engagement, and strengths-based supportive services. The Residential Case Manager will also provide occasional support through rotation to the Welcome Center Drop-in.
Essential Duties and Responsibilities:
Requirements
Education/Experience:
Essential Skills and Competencies
Working Conditions
The position will spend time between office/desk settings, traveling to meet with participant households across the service area, training, and attending meetings/engagements with key stakeholders. Fieldwork consists of up to 75% of the position (including driving time for position responsibilities).
Physical and Environmental Requirements
The position requires splitting time between an office setting, traveling to engagements via car or public transportation across the community, and home visitations. Employees must be able to sit for extended periods of time with repetitive motions and positions. Some lifting may be required (up to 20-25lbs).
Background Checks
The selected candidate will be required to complete and pass background checks specific to contract requirements that may include criminal history background check and/or fingerprinting, FBI Background Check, DC Metropolitan Police Background Check, State-of-Residence Police Background Check, DC Child Abuse Registry (CFSA), National Sex Offender Registry Check, Drug Panel and Alcohol Screening, Tuberculosis Test, and Driving Record check (for positions transporting participants), and confirmation of COVID-19 vaccination record.
Direct & Indirect Reports
None
Specific Requirements
Must have own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.), and the employee must have a valid driver's license.
Other Details:
Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications.
Compensation: The hiring pay range is between $53,794 - $58,835. The starting annual salary is based on a step system. A candidate's starting pay determination is made based on meeting the basic position requirements and current completed education, credentials, and/or work experience. Please Note: The step system is set and not open to pay negotiation. Before moving forward in the selection process, interested applicants are encouraged to discuss starting pay eligibility with the Human Resources Department.
Benefits: We offer an excellent benefits package including low-cost health insurance, health reimbursement, flexible spending accounts, employer-paid dental, vision, short and long-term disability, life insurance, 403B defined contribution plan matching, employee assistance programs, professional development, employee resource groups, 14 paid holidays, 15 days of vacation and 10 days of sick leave during 1st year of employment, and much more! (Benefits are pro-rated for part-time employees).
COVID-19: All Friendship Place employees, regardless of their vaccination status, must continue to take precautions against the spread of COVID-19, in accordance with agency's COVID-19 protocols and applicable law and guidance. This includes, but is not limited to, wearing masks in congregated settings, washing their hands or using hand sanitizer often, monitoring their daily health, and staying home if they are exhibiting COVID-19 symptoms (or if they are otherwise prohibited from reporting to work by health provider pursuant to CDC, state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes, Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion, consistent with applicable law, consistent with CDC guidelines and the DC Department of Health. Please direct any questions regarding this policy to Human Resources.
Diversity & Equal Opportunity Statement: Friendship Place is an Equal Opportunity Employer. We are committed to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture. We support all qualified individuals within our workforce without regard to race, color, religion, gender, sexual orientation, gender identity and expression, age, national origin, marital status, citizenship, disability, veteran status, personal appearance, familial status, family responsibilities, political affiliations, matriculation, credit, and any other characteristic protected by applicable law. Friendship Place is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and acticities. To request reasonable accommodation, contact human resources at hraudit@friendshipplace.org.
How to Apply: Interested applicants should apply via the organizational website unless otherwise directed. All of our current career openings can be found by visiting https://friendshipplace.org/who-we-are/careers/
Interview Process: Phone screening, panel style interview, final interview.
Website: www.friendshipplace.org
Salary Description
$53,794 - $58,835
Friendship Place