Do you want to make a positive difference in the lives of people that are challenged with poverty and homelessness? Do you want to join a high-performing team of dedicated professionals who work effectively together, have fun, and share the joy of truly making the word a better place?
New Reach, Inc. is a powerful nonprofit that provides shelter, housing, stabilization, support and community connections for children, families and individuals experiencing homelessness across CT. Since 1990, we have inspired independence via continuum of innovative housing and progressive supports. Our program results prove that we are one of the most effective nonprofits of our kind in the United States. A big reason why is because our staff support each other in a culture of teamwork, mutual caring and support, and dedication to our mission.
General Description: The Residential Aide (RA) is responsible for monitoring the activities of the agency shelters which include ensuring compliance with program policies and procedures, maintaining the safety of the residents and the security and cleanliness of the facility. The RA will provide direct program support to residents and work collaboratively with the other RAs, Case Managers, and Management to promote Housing First and successful program outcomes. The RA is an essential position, which means that the job functions are necessary to conduct agency business even when the agency is not operating normally.
Monitor the activities of residents to ensure the safety of residents, staff, and volunteers
Provide on-going support to residents
Complete intake paperwork for clients who enter shelter outside of regular business hours
Maintain written and oral communication of incidents in accordance with agency policies
Perform room and facility checks as required
Supervise and assist residents with daily cleanup/house responsibilities
Assist residents with Activities of Daily Living (ADL)
Enforce shelter policies and follows staff policies and procedures
This position is considered essential which means that the job functions are necessary to conduct agency business even when the agency is not operating normally. Employees designated as essential are expected to report to or remain at work when the agency has a delayed opening, early release, or closure
High school diploma or equivalency required
Ability to establish and maintain professional boundaries in working with clients
Assertiveness, creativity and ability to work independently or with a team
Knowledge of community resources and systems
Demonstrated initiative, good judgment and self-direction
Access to reliable transportation
Basic computer skills including proficiency in Microsoft Office
Bilingual (Spanish and English) preferred
Experience with homelessness preferred
Knowledge of and sensitivity to women's issues (domestic violence, sexual abuse etc.)
Excellent interpersonal skills
New Reach provides a friendly/family working environment, whose values include Integrity, Compassion, Initiative, and Professionalism. New Reach offers generous benefits after 60 days, PTO, paid holidays and a 401k plan.
If you are excited to join New Reach's team, apply to: http://newreach.org/content/careers/
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