Resident Services Director

Sunrise Senior Living Charlottesville , VA 22901

Posted 2 months ago

Job ID



"It makes me feel good knowing that we make the residents' lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team Member

If you like working in an environment where you can use your creativity and leadership skills and really make a difference in the lives of seniors, we'd like to hear from you.

At Sunrise, you will be part of a dynamic and talented team of professionals dedicated to the highest standards of excellence and quality of care. As a part of this organization, you will find opportunities that provide more than just a job. Sunrise is a place where personal and professional growth is an integral part of your career experience.


ResponsibilitiesAs a Resident Services Director, you will be responsible for providing overall leadership and management for the Activities, Resident Services, and Transportation operations including developing and leading a successful, engaging resident centered activity program for the entire community. You will lead the day to day programs, maintaining a calendar of activities and events that provide a variety of resident experiences.

In addition, you will work with other Department Coordinators and the Executive Director to develop and maintain ongoing departmental processes in coordination with the overall function of the community.

Financial responsibilities include budget preparation and monitoring of expenses and financial statements to meet revenue and budget targets. Leadership responsibilities include recruiting, hiring, coaching and retaining a high performing employee team.

To be successful you will need to have:

  • The ability to handle multiple priorities, possess written and verbal skills for effective communication, be competent in organizational and time management skills, and demonstrate good judgment, problem solving and decision making skills

  • The ability to lead and engage residents for their involvement in the social events and various activities

  • High proficiency in Microsoft Office (Word, Outlook and Excel) and Mac OS X (Pages, esp.), with the ability to learn new applications.

  • Must be willing to work evenings and weekends to meet the needs of residents and fellow team members.

  • Prefer two (2) years supervisory/management experience including hiring staff, coaching, performance management daily operations supervision, discipline and counseling.

  • High school diploma required. College degree preferred.

  • Knowledge of local state and federal regulations pertaining to resident care and services.

Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol test.


Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. At Sunrise, you will Make a Difference Every DayWe deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive CommunityWe care for residents and each other, and offer programs, rewards, and benefits to help you live your best.

Ignite Your PotentialYou have the opportunity to grow both personally and professionally, and achieve your career goals.

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Resident Services Director

Sunrise Senior Living