Resident Services Coordinator - Palisade At Westfield UTC

Job Responsibilities

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.

JOB DESCRIPTION

Property Type: Stabilized

Unit Count: 300

Schedule: Monday

• Friday, 9am

• 6pm *Subject to change dependent on business needs

Job Requirements: 1+ years of property management experience or 1+ years of hospitality experience preferred. 1+ years of customer service required.

• Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.

• Develops and publishes property newsletter, whichincludes planned events, resident services, and advertisements.

• Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Preparesincident reports pertaining specifically to resident issues, in accordance with Company standards.

• Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensuresguestsuites are in rental condition and provides additional amenities to residents, such as movie rentals, books, andgames.

• Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the workcompleted.Prepares weekly maintenance report to verify resident requests are being completed.

• Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.

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The hourly range for this position is $16.20 - $23.80 (San Diego, CA)

COMPENSATION & BENEFITS

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar's compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Robust Benefits Offered for Full-time Team Members:

• Medical, Dental, Vision, Life

• 401(k) with Company Match (eligibility required)

• Short-term & Long-term Disability

• Critical Illness/Accident/Hospital Indemnity Plans

• Employee Assistance Program

• Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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