Resident Services Coordinator II - Youth Initiatives And School Liaison

Mercy Housing is redefining affordable, low-income housing. We're a national nonprofit organization that is working to build a more humane world where communities are healthy and all people can develop their full potential. At Mercy Housing, we believe that diversity drives innovation and strengthens our ability to serve our community. We are dedicated to creating an environment where everyone feels valued, respected, and empowered.

Job Summary: Facilitate and implement core programs as identified in the program model to create out of school time programming for youth in partnership with local schools that promotes school success (attendance, behavior, course work), grade advancement, and student empowerment. Collaborate with school personnel and community partners to focus on youth initiatives working towards well rounded development (academically, physically, emotionally) to build stronger, more resilient communities. Collect and record data to measure program outcomes. This is an onsite position.

We encourage candidates with lived experience to apply. We are committed to building a diverse and inclusive team. We strongly encourage applications from BIPOC individuals, women, and other underrepresented groups.

Pay: $27.00-30.00/hour DOE

Local travel required, preference for candidate with access to transportation and valid driver's license.

Benefits:

• 15 days of accrued PTO your first year, 12 company + 2 floating holidays, 1 week of paid winter office closure.

• Early-close Fridays. 3 paid hours off early each Friday.

• Health, dental, vision, and pet insurance.

• 403b + match, paid volunteer time, and much more.

Duties:

• Implement priority programs and essential activities/ as outlined in the Resident Services (RS) program model including quality after school homework clubs for school aged youth at the property.

• Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way. Maintain all reporting requirements set by funding and/or government agencies.

• Evaluate outcomes of regularly scheduled on-site programs and services as required.

• Create events that recognize student strengths and achievements.

• Recognize the experiences and concerns shared by parents. Create opportunities to convene and address issues and concerns.

• Collaborate with a diverse team to develop innovative solutions.

• Engage with clients and stakeholders from various backgrounds.

• Contribute to a culture of inclusivity and equity within the team.

Minimum Qualifications of Position

• High School Diploma or equivalent.

• Two (2) years of experience in community development, social services, or related field experience

• Minimum of six (6) months of satisfactory and verifiable full time equivalent providing service delivery, programming and supervising at least six (6) children since attaining age of 18.

• Experience and knowledge of public school system and encouraging positive outcomes in attendance, behavior, and course work.

• Experience with youth programming.

• Strong communication skills and the ability to work effectively with individuals from diverse backgrounds.

Preferred Qualifications of Position

• Experience working in diverse and multicultural environments.

• Commitment to promoting diversity and inclusion in the workplace.

• Bachelor's Degree in a related field.

• Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs.

• Experience supervising staff.

Knowledge and Skills

• Work collaboratively with others in a team environment, respecting the perspectives and contributions of others.

• Demonstrate a high level of verbal, writing, and listening skills.

• Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook).

• Maintain confidentiality and to obtain appropriate release of information as necessary.

• Able to work with people with mental health, disability, substance abuse, legal, and financial issues.

Equal Opportunity Statement: Mercy Housing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strongly encourage applications from BIPOC individuals, women, veterans, LGBTQ+ individuals, and persons with disabilities.

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions; we will consider qualified applicants with arrest and conviction records.