Resident Quality / Customer Satisfaction Engineer

Iconma, L.L.C. Montgomery , AL 36101

Posted 2 months ago

  • Resident Quality / Customer Satisfaction Engineer located at customer facility. and Informal) to ensure they are implemented and effective. Provide necessary information to internal functions for continuous improvement

  • Establish and maintain a tracker to monitor quality improvement performance (WFCC and Inf)

  • Provide technical expertise to customer whenever necessary and ensure the customer is effectively handling client products in their processes

  • Understand and follow all relevant Enterprise Operating System (EOS) policies/processes/procedures and provide monthly report feedback to customer

  • Participate as part of the vehicle assembly plant Quality Team including fostering communication and building strong relationships with customer to improve customer satisfaction level

  • Coordinate client in-Plant coverage for prototypes, pilots runs, special runs and new model year start-up

  • Follow EHS policies where applicable

  • Coordinate sorts, reworks, and special studies as needed

  • As an client Quality team member, proactively work with other divisional CSE's to solve issues and contain problems to protect the customer and client

Qualifications And Education Requirements

Required:

Preferred Skills

Prior Wiring Harness Engineering Experience

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color , gender, age, sexual orientation, citizenship, or disability.

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Resident Quality / Customer Satisfaction Engineer

Iconma, L.L.C.