Resident Programs Coordinator

Brookdale Senior Living Chandler , AZ 85249

Posted 2 months ago

Overview

Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company.

Here you'll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there's a place for you to make a difference in lives of the families we serve throughout our continuum of care.

Responsibilities

Plans, implements, and monitors wellness and recreation programs to meet the specific needs of each and all residents. Ensures residents' lives are maintained to the extent possible by providing programs and events that encourage engagement and social interaction. The Resident Programs Coordinator utilizes Brookdale mission and cornerstones, as well as the Optimum Life vision, for the foundation of their responsibilities.

Plans, develops and implements creative and exciting Resident Programs to meet the individual needs and interests of the residents within the community as well as through outside trips and events; includes providing one-to-one programming for residents who cannot participate in a group setting. Responsible for meeting the Standards of Excellence for Resident Programs.

Ensures Resident Programs' mission and model are the foundation of community programs. Ensures resident welcome and engagement protocols are in place. Manages volunteer program, including recruitment, training, and supervising volunteers.

Ensures daily, weekly and monthly calendar of events requirements are met. Ensures specialty programs are scheduled according to the Resident Program Annual Master Calendar. Ensures marketing, promoting and communicating materials are of professional quality.

Ensures the Community environment (including equipment and supplies) supports a whole-person wellness culture for resident engagement. Coordinates the transportation of residents to and from events outside of the community, which may include driving a community motor vehicle. Ensures that Resident Programs meet all state, federal, and other regulations.

Participates in the review of individual residents' service plans and regularly documents resident program progress. Participate in discharge planning with other members of the management team. Monitors resident program budget, equipment, and supplies.

Participates in annual resident satisfaction survey initiatives and addresses resident complaints and grievances. Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to the established protocol. May also assist with disaster management efforts and activities during evacuations. May directly supervise resident program assistants and/or driver; may act in supervisory capacity in the absence of the executive director, as assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceAssociates Degree or equivalent with emphasis in recreation, health education or related field and a minimum of two or more years of direct programming experience with older adults is required. Bachelor's degree preferred.

Certifications, Licenses, and Other Special RequirementsRequirements for California communities: At least one year experience in supervising associates and in training volunteers.

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process.

Has working knowledge of the organization. Basic typing and computer skills are essential preferably in a Microsoft Windows environment.

Physical Demands and Working Conditions

  • Standing

  • Requires interaction with co-workers, residents or vendors

  • Walking

  • Sitting

  • Occasional weekend, evening or night work if needed to ensure shift coverage.

  • Use hands and fingers to handle or feel

  • Reach with hands and arms

  • Possible exposure to communicable diseases and infections

  • Stoop, kneel, crouch, or crawl

  • Talk or hear

  • Exposure to latex

  • Ability to lift: Up to 25 pounds

  • Possible exposure to blood-borne pathogens

  • Possible exposure to various drugs, chemical, infectious, or biological hazards

  • Vision

Brookdale is an equal opportunity employer and a drug-free workplace.



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Resident Programs Coordinator

Brookdale Senior Living