Resident Network Consultant, Atlanta-Ga

Externetworks Inc. Atlanta , GA 30301

Posted 3 months ago

Resident Network Consultant, Atlanta-GA

ExterNetworks on January 5th, 2017

Position: Resident Network Consultant

Location: Atlanta, GA

Duration: 12 Months

Experience: 7 to 10 Years is a must

Resident Consultant-Minimum Skills

  • Expert level with hands-on experience in Openstack, Contrail, Overlay and Underlay technologies, Hypervisors, Linux and other SDN-related technologies

  • Experience in a scripting language as such as Python, Perl or similar

  • 3-5 years experience supporting Service Provider IP/MPLS netwks

  • Expert understanding of MPLS enabled netwks and apps (l3vpn, l2tp, vpls,etc)

  • Expert understanding of OSPF and BGP protocols

  • Great communication skills in English

Responsibilities:

  • Understand the customer's organizational structure and become familiar with the customer's processes and procedures

  • Provide customer with assistance solving network related problems, such as malfunctions and configuration problems. Actively drive the troubleshooting sessions related to critical issues typically impacting services

  • Support root cause analysis

  • Triage found issues and assist JTAC collecting information and with on-site reproductions

  • Coordinate with internal teams to increase the efficiency of problem resolution

  • Review and analyze customer network design to locate potential problems, and correct them by working with the customer on better solutions

  • Read manuals, technical reports and study new technologies meeting the customers support requirements

  • Assist the customer to develop Network Operating and Equipment Operating Procedures

Skills/Required Experience:

Minimum Skills:

  • Expert level with hands-on experience in Openstack, Contrail, Overlay and Underlay technologies, Hypervisors, Linux and other SDN-related technologies.

  • Experience in a scripting language as such as Python, Perl or similar.

  • Expert experience in fault isolation logic and techniques.

  • 3-5 years of experience supporting Service Provider IP/MPLS networks.

  • Expert understanding of MPLS enabled networks and applications (l3vpn, l2tp, vpls, etc)

  • Expert understanding of OSPF and BGP protocols.

  • Great communication skills in English.

Preferred:

  • Team Player, Strong communication and interpersonal skills required.

  • Experience in supporting large scale ISP customers is a plus.

  • Degree in B.S. in electrical engineering, computer science or similar degree

Posted - 1110 days ago


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