Harris Stowe State University Saint Louis , MO 63150
Posted 2 weeks ago
Harris-Stowe State University is a historically Black institution (HBCU) in the heart of vibrant mid-town St. Louis, Missouri. Harris-Stowe's beautiful campus is minutes from the renowned Gateway Arch, St. Louis Zoo, St. Louis Art and History Museums, Forest Park, and other cultural and educational institutions. Harris-Stowe's diverse faculty and staff provide a wide range of academic programs to one of the most culturally diverse student bodies in the St. Louis region.
Job Summary
The Residence Life Coordinator position is essential to the core mission of Residential Life and Housing, Student Affairs and the University. Hall Directors provide leadership to the residential operations in a way that maintains positive, multicultural, and student-centered communities. The Residence Life Coordinator is responsible for the operation of a residence hall area (generally around 200 residents). This includes the efficient operation of the hall desk, assisting students with personal needs and facilities issues, supervising the paraprofessional staff assigned to the hall, overseeing the facility management of the building, and maintaining an environment within the hall that is conductive to living and learning. The Residence Director reports directly to the Assistant Dean, Director for Residence Life and Student Conduct. Position includes furnished apartment and full meal plan. Excellent state benefits and position is eligible for leave benefits.
Essential Functions
Supervision
Conducts developmental 1-1's with paraprofessional staff
Conducts, organizes and attends regular weekly staff meetings
Relays relevant information to the appropriate individual promptly
Assign/monitor paraprofessional collaterals such as Hall C
Provide clear expectations for paraprofessional staff
Demonstrate understanding of group dynamics and lead accordingly
Follow up with mid-term grade checks for paraprofessional staff
Monitors progress towards timelines/goals and task completion regularly
Provides advice and help in the achievement of assigned paraprofessional staff goals
Delegates tasks effectively when appropriate
Assesses staff development needs as group/individually
Provide staff development opportunity monthly
Conduct In/formal mid-semester and end of semester evaluations and provide ongoing feedback
Consistent staff recognition as group/individually
Understands and follows progressive staff discipline process
Submits discipline letters/paperwork submitted timely/consistently
Support the residence hall move out processes for fall, spring and summer move-outs for students
Facility Management
Submits opening and closing maintenance lists and work orders
Enters/Monitors work orders into reporting system
Produces damage and billing reports within deadlines
Reviews all damage billing before submitting
Completes weekly building walk-throughs and submits work orders as necessary
Conducts health and cleanliness checks and reports within deadlines.
Monitors and maintains keys; sets up appropriate tracking and inventory systems
Recruitment and Training
Actively participates in all areas of student staff selection
Encourages and nominates students to be Resident Assistants and other leadership positions
Hires Desk Workers when applicable
Recruits diverse candidate pool to reflect student populations
Actively helps out in all areas as requested for Professional Staff Selection Committees
Presents training sessions to student staff
Be present and helpful with staff in-services
Monitor and respond to staff participation in training/in-services
Create/Review training materials for staff
Provide clear resources for policies, expectations and procedures
Community Development
Promotes/engages student learning and development
Promptly meets with and addresses student issues
Refers to appropriate university resources
Creates safe and confidential space for students
Assesses student interests and needs
Keeps up with current/changing student trends
Aids students in bridging gap between living environment and academics
Applies cultural competencies and theory to enhance and reach diverse populations of students
Develop inclusive communities
Spends time outside official office hours interacting with students
Hold consistent and posted office hours
Monitors student staff engagement/responsibilities to community
Roommate Agreements completed and filed
Promotes and engages in Hall Council events
Monitors staff community builders and programming
Encourages students to develop and grow in perspective and knowledge
Reviews and evaluates program success with student staff
Judicial
Know all residential and university student conduct policies and procedures as outlined in the HSSU Student Handbook, Housing and Residential Life Handbook, and the Housing and Residential Life Housing Contract.
Assist in hearing various conduct cases as needed
Camps/Conferences
Leadership and Programmatic Development
Develop and implement leadership development opportunities through the creation of hall council (HC) organizations and Residence Hall Association (RHA)
Attend hall council meetings; Act as risk manager for HC events and budget manager
Ongoing training/development and 1-1's for Hall Council Exec Board
Assist in the development of a National Residence Hall Honorary Chapter (NRHH) at HSSU
Attend conferences with students when attendance is possible (i.e. Midwest Association of College and University Residence Halls (MACURH) and the National Association of Colleges and University Residence Halls (NACURH)
Conduct one-on-one meetings with student leaders as appropriate
Monitor student leader academic progress. Successfully motivate student leaders
Work closely with the Campus Activity Board (CAB) to collaborate programmatic and student leadership development efforts
Assess student leadership opportunities and impact on residence halls
Recruit student leaders to serve on organizational, departmental, divisional, and university committees
Assist Director in assessing student staff training and development needs, and develop appropriate training to meet those needs.
Evaluate each training program for continuous improvement
Identify appropriate presenters for training topics and coordinate their presentations
Support the Director to develop and implement residential programming model which promotes cultural, emotional, intellectual, occupational, physical, social and spiritual growth of residents, as well as community development, pride and traditions
Work closely with staff to be sure programmatic expectations are understood, developed and met.
Support Director in the development of academic programming; Co-coordinate with Office of Retention to collaborate creation of academic programs within the halls to promote retention
Supervise Resource Room. Monitor use, assist with staffing, monitor expenses, approve supply requests, purchase new equipment, replace old equipment, monitor inventory
Support the Director in the benchmarking, developing, monitoring, and growth of learning communities in Residence Life.
Coordinate the development, implementation and assessment of Living-Learning programs
Indirectly supervise student staff in delivery of various LC programs.
Participate in selection, training, and evaluation of involved staff once LC's have been developed
Communicate with staff regarding co-curricular activities in the learning communities
Administrative Duties
Communication:
Clear communication skills (verbal and written)
Selects appropriate means and tone in conveying information
Promptly responds to emails and phone communications
Keeps Outlook and Out of Office notices current
Ensures effective desk management and mail procedures
Provides clear and appropriate communication, written and verbal in reporting on call and crisis issues
Organizational skills:
Plans and prioritizes tasks and schedules
Maintain accurate account of rosters, room changes, assignment and reservation requests and reports
Manages time appropriately
Sets and maintains regular office hours
Able to meet deadlines
Support the residence hall early arrival process (athletes, band, etc) for fall, spring, and summer move-ins for students
Time Management:
Follows thru on assigned tasks and projects
Able to gather, analyze, evaluate and apply information as needed
Takes initiative, provides feedback regarding assessments of programs and services
Effectively manages conference check ins and outs, billing and staffing expectations
Completes Collateral Assignments
Participates in RD on-call rotation.
Fiscal Management:
Makes fiscally responsible decisions and uses appropriate budgets
Seeks co-sponsorship and outside funding where appropriate
Adheres University Fiscal Procurement Policies
Professionalism
Promotes customer service and the student-centered vision of the University
Reasonably attempts to satisfy customer expectations
Provides appropriate follow up to requests for help or information
Seeks to collaborate with other staff or offices
Positive team member
Identifies partnerships to maximize knowledge and resources
Works within team dynamics to achieve desired goals
Manages stress effectively
Responds to situations in emotionally appropriate ways
Operates within the spirit of the University and Departmental missions and visions
Utilizes ethical standards and practices
Actively keeps up with current Student Affair trends
Volunteers for assignments that will benefit needed areas of improvement
Shares knowledge and skills with others
Participates in regional, state or national professional conferences and committees
Exhibits an ability to supervise and work with a diverse staff and student population
Minimum Education and Experience
Minimum Qualifications
Bachelor's Degree, preferably in a field relevant to Higher Education
Undergraduate experience living in a university residence hall, or participant in a leadership role in residential life, student activities and organizations, student government or orientation and first year programs.
Experience in working with diverse populations
Preferred Qualifications
Master's degree in Student Affairs, Student Personnel or related field
Previous full time or graduate level residence hall supervisory experience
Previous experience as a graduate assistant in Student Affairs
Demonstrated involvement in developing and enhancing university residence hall communities which promotes academic success
Understand of living-learning communities and of university residential education programs that include learning outcomes
Experience in presenting to faculty and staff in Higher Education
Experience advising Hall Council, RHA, or NRHH
Experience in the organization or facilitation of student staff training
"Please No Phone Calls"
Due to the large number of applications submitted and the high volume of applicant inquiries we receive regarding the status of applications, we are unable to accept phone calls or walk-in inquiries regarding applicant status. Only those candidates selected for interviews will be contacted.
EOE Statement
Harris-Stowe State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
The above statements are intended to describe the general nature and level of work being performed and assigned for this position. This is not an exhaustive list nor limited to all duties and responsibilities associated with the position. HSSU management reserves the right to amend and change the responsibilities to meet business and organizational needs as necessary.
Harris Stowe State University