Resident Engineer Staff

Juniper Networks Seattle , WA 98113

Posted 2 months ago

Resident Engineer:

This is a full time position.

This is a highly technical role that provides post-sales, on-site and potentially on-call support of Juniper Networks products. The ideal candidate for this role must have a detailed understanding of protocols used for IP based service provider networks and be able to demonstrate technical expertise in the configuration, troubleshooting and operation of IP based routers and include hands-on operation of management tools and network analyzers. It requires excellent customer interface skills, including both written and verbal.

Responsibilities

This is a 40 hour per week position, on-site, at the customer location and may require additional work hours and on-call support for critical issues which will be compensated for with Comp time.

  • Support design and planning of Juniper PTX, MX, EX, QFX network routing products within the Customer infrastructure.

  • Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer.

  • Partner with other internal employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.

  • hold design and information gathering workshops with the customer to understand the customer's existing network design and technical requirements.

  • understand the customer's organizational structure and become familiar with the customer's network implementation and support processes and procedures.

  • carry out testing of new features and functionality required by the customer in a laboratory environment and to implement and verify that they are operating correctly in the live network.

  • Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the live network.

  • Troubleshoot equipment and network problems and to open and track JTAC cases through to problem resolution.

  • Hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried.

  • Train the customer's design, implementation and support personnel to configure and operate the Juniper Networks products.

  • Assist the customer to develop Network Operating and Equipment Operating Procedures.

  • hold design and information gathering workshops with the Customer to understand the Customers existing network design and technical requirements of new network designs.

  • Raise equipment Return Material Authorizations (RMAs) and to track these through to problem resolution

  • Produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer.

  • There will be multiple maintenance windows that this person will need to attend. Willingness and good attitude required!

Required Skills Experience:

  • 3-5+ Operational, Engineering and support experience in large scale IP networks.

  • JUNOS

  • In depth understanding of Juniper hardware including EX, QFX, and MX

  • Work experience at a large Service Provider

  • Experience with core routing protocols including BGP, OSPF, ISIS

  • Experience with MPLS, VPLS, L2VPNs, STP

  • Experience with design and/or deployment of routing and switching products within the Customer infrastructure.

  • IPv6, Multicast, PIM and L3VPNs

  • Experience in fault isolation logic and techniques.

  • Strong customer interface and presentation skills.

  • JNCIS, JNCIP, JNCIE, CCNP, CCIE a strong plus

  • Nice to have: prior experience with scripting or programming languages including Python, SLAX, and NETCONF, and experience with automation frameworks such as Puppet, Chef, Ansible, or others.

Other Information:

  • Relocation is available for the right candidate.

  • Travel requirements for the position 10-20%

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Staff Software Engineer Data Infrastructure

Cruise Automation

Posted 3 days ago

VIEW JOBS 1/15/2020 12:00:00 AM 2020-04-14T00:00 We're Cruise, the self-driving ride-hailing service. We are building the world's most advanced, all-electric, self-driving cars to safely connect people to the places, things, and experiences they care about. We believe self-driving cars will help save lives, reimagine cities, redefine time in transit, and restore freedom of movement for many. At Cruise, our engineers have opportunities to grow and develop while learning from leaders at the cutting-edge of their fields. With a culture of internal mobility, there's opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed. If you are looking to solve one of today's most complex engineering challenges, see the results of your work in hundreds of self-driving cars, and make a positive impact in the world starting in our cities, join us. About the role: The data infrastructure team is dedicated to ingesting, storing and processing all data at Cruise on a best in class platform. As a Staff Software Engineer you'll be responsible for working with petabytes of the most important company data, building strategy to scale all existing systems and help data customers to be more productive. You'll be working with some of the most exciting open source technologies and cloud providers. Day-to-day responsibilities: * Define strategy for data engineering team at Cruise to ingest, store and process petabytes of data using the latest open-source and cloud technologies * Build highly scalable innovative data solutions and data pipelines * Collaborate with teams across the organization to deliver innovative products that help improve Data Infrastructure * Mentor others and be a role model for more junior engineers You should apply for this role if you have the following qualifications: * 10+ years of backend or big data experience * Strong experience in writing reliable, low-maintenance, and powerful code that may be used by many other engineers. * Proficiency in one or more programming languages (Java, Scala, Python) * Act as an architect and a design lead for our team. * Experience acting as a technical subject matter expert on cross-team initiatives * Someone capable of working cross collaboratively between Data Infrastructure and our partner team Bonus Points: * Experience with Kafka, Hadoop, Spark, or other data processing tools * Experience building scalable data pipelines or data platforms * Experience working with AWS/GCP Perks of being a Cruiser While doing meaningful work is rewarding in itself, we also offer the following programs and benefits to support the extraordinary humans who serve as the backbone in making our self-driving cars go: * Competitive salary and benefits including 401(k) Cruise matching program to help you meet your long-term financial goals * Medical / dental / vision, AD+D and Life * Flexible vacation and company paid holidays * Healthy lunch, snacks, dinner * Paid parental leave & family expansion stipend * Monthly gym stipend * Quarterly offsites & working retreats * On-site massages * State-of-the-art equipment for your work station Learn more about Life at Cruise through the lens of a Cruiser on our LinkedIn Page. Cruise LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, Cruise LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pursuant to applicable laws, we will consider for employment qualified applicants with arrest and conviction records. And if you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners. Cruise Automation Seattle WA

Resident Engineer Staff

Juniper Networks