Resident Director, The Office Of Residential Life

Job Posting Summary

The Resident Director is a full-time, 12-month, live-in position. This position is part of a team responsible for the overall management of a residential life program serving over 750 students. The main responsibilities of this position include managing one of the residence halls, facilitating student development through individual student interactions and events, building residence hall community and student leadership, and working closely with campus stakeholders. Additionally, Resident Directors supervise paraprofessionals and residential assistants in multiple capacities.

Essential Job Functions & Responsibilities

• Promote, supervise, and advise on themed programming, community building, and leadership development.

• Create an inclusive community in the residence hall through educating and challenging resident assistant staff, individual conversations with staff/students and personal development in these core areas.

• Serve as a visible and accessible resource in the residence hall community for student interaction.

• Focus on relationship building and student interaction on a daily basis with hall residents.

• Promote an environment in the residence halls that supports the mission the Division of Student Affairs.

• Assist hall staff in promoting an environment that is safe, conducive to studying and well-maintained.

• Provide support and resources for students living on campus, and referrals when appropriate.

• Assist and support residents in their growth and identity through providing support, mediation, crisis intervention and follow-up through a culturally competent lens.

• Assist with executing the first year experience curriculum.

• Assist with overseeing the office's front desk.

• Adjudicate cases for residents within own hall in relation to housing contract and/or student handbook violations.

• Serve in a designated duty rotation for approximately 650 students.

• Respond to and follow-up on emergency and management situations as needed.

Operations & Administration

• Maintain a working relationship with housing staff, the Office of Campus Safety, Student Counseling Center, Office of Student Conduct, Facilities Services, and other campus offices/resources.

• Manage and mediate roommate conflicts.

• Coordinate the day-to-day operations including but not limited to opening/closing of their residence hall, completing room changes, overseeing the building's front desk, and liaising with other departments to keep up the cleanliness and safety of the halls.

• Manage budgets related to programming.

• Effectively utilize operational systems such as Starrez, Banner, Maxient, Microsoft Office Suite, and others to perform administrative functions of the position.

• Perform other functions and assume responsibilities related to hall management as assigned.

Resident Assistant and Student Management

• Select, train, supervise and complete performance reviews with paraprofessional staff using inclusive hiring, training, and supervision practices.

• Communicate and hold student staff accountable for job expectations as outlined by The Office of Residential Life, and any additional expectations established within the community.

• Meet regularly with supervisor and Resident Assistants.

• Support in recruitment, hiring, training and evaluation processes for front desk assistants.

• Facilitate weekly staff meetings.

Qualifications

The Resident Director should be a high energy, positive role model who is committed to student affairs, leadership and have demonstrated skills in student engagement. Residential Life at Mercy University focuses on student success through implementing innovative programs and services that promote co-curricular engagement, community and personal development. Successful candidates will be highly collaborative, but will also have the skills needed to make decisions independently. The qualified individual should also display a commitment to student success and service excellence. Mercy University's service philosophy is to enrich lives and inspire success by working together to provide a personalized and caring environment. In alignment with the service excellence standards, Mercy University employees ensure that students/staff receive responses in a timely manner, provide accurate information, communicate positively and courteously (oral/written), and maximize resources to service the needs of the university community. This position involves high student contact, traveling, and frequent evening and weekend hours.

Required Skills & Experience:

• Minimum of 2 years of leadership, project management, conflict management, crisis response experience.

• Ability to implement student development theories to meet the needs of our student population.

Preferred Skills & Experience:

• Direct experience in Residential Life.

• Experience with Microsoft Office, Banner, and/or Starrez.

Education Requirements:

• Bachelor's Degree

Physical/Other Requirements:

• Must be able to push, pull, move or lift up to 50 lbs.

• Must be able to meet all general health requirements for the position as per university policies

Compensation offered will be commensurate with the educational background and work experience of the individual.

Mercy University promotes a community campus environment. As a result, employment is limited to the following states: New York, New Jersey, Connecticut, and Pennsylvania. Applicants outside of those states or the USA will be required to relocate. Relocation assistance may be provided for eligible moves.

About Mercy

Mercy University is a dynamic, diverse New York City area university whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational university that offers more than 90 undergraduate and graduate degree and certificate programs within six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Social and Behavioral Sciences and Nursing. Mercy's efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been honored by being ranked nationally among the top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU).

Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy University has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. Mercy University is proud to be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020 and 2022. The vibrancy of the University culture is sustained by a diverse student body from around the region. Enrollment, including full-time and part-time undergraduates and graduates is approximately 8,800; The University offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings.

At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Our Mission:

Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.

EEO Statement

Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.

The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the company. The University is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.

Campus Safety

Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be found here.

Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Health Insurance:

UntitedHealthcare Oxford

In-network and out-of-network plan options

EmblemHealth HIP Prime HMO (Union Staff)

Dental Insurance:

UnitedHealthcare Oxford

In-network and out-of-network plan options

Vision Insurance:

UntitedHealthcare Oxford

Paid Time Off:

Mercy University provides generous leave benefits to its employees.

Disabilities & Workers Compensation Insurance:

Coverage in accordance with New York State regulations

Life Insurance:

Long-Term Disability: The Hartford

Short-Term Disability: The Hartford

Flexible Spending Account (FSA):

Ameriflex

Retirement Benefits:

TIAA

The Mercy University Retirement Plan is comprised of two components:

Deferred Compensation Plan

All eligible employees may contribute to the Deferred Compensation Plan on a pre-tax basis upon joining the University.

Defined Contribution Plan

Eligible employees are enrolled in the Defined Contribution Plan after two (2) years of full-time employment at Mercy University and receive a semi-monthly contribution from the College, based on age and salary. If an employee is under age 36, they will receive a contribution of 3.3% of their annual salary each pay period. If an employee is age 36 or older, they will receive a contribution of 9% of their annual salary each pay period.

If employed full-time for two (2) or more consecutive years by another institution(s) of higher education (college or university), without an intervening break in service within the last twelve (12) months prior to employment before joining Mercy, please submit a waiting period waiver form to Office of Human Resources. The Defined Contribution will begin as of the first day of the month following receipt of the completed waiver form.

Remote Work:

Mercy University recognizes the important role that workplace flexibility can play in an employee's ability to manage work-life balance.

Learn more about our remote work policy here.

Tuition Remission: Staff & Faculty

Mercy University provides a competitive education to students and extends that formal education opportunity to employees, and their spouses/domestic partners, and dependents at a reduced tuition rate through this Tuition Remission Benefits Policy for Mercy Employees.

Learn more about our tuition remission here.

Tuition Exchange:

We are a member of the Tuition Exchange Program. Employees are eligible to apply for the Tuition Exchange Program after completing two (2) consecutive years of full-time employment.

Employee Assistance Program:

Compsych

Voluntary Benefits:

Allstate Identity Protection

LegalEase

Liberty Mutual Auto & Homeowners

Nationwide Pet Insurance

PlumBenefits

ScriptSave

Working Advantage

Note: The above describes a brief summary of benefits and is subject to change.

Agency Mercy University

Address 555 Broadway

Dobbs Ferry, New York, 10522

Phone 914-674-7839

Website http://www.mercy.edu