Resident & Conference Assistant

Job Description

RESPONSIBILITIES INCLUDE:

Summer Conference & Resident duties

• Check in/Check out procedures

• Policy clarification & enforcement

• Resolve guest issues, answering questions

• Front desk hours and administrative tasks supporting Summer Guest & Conference service

• Implement one program per month for summer residents and interns

• Prepare rooms for summer intern and conference arrivals, including toiletries and linens and ensuring the room is ready for guest arrival.

• Maintain inventory of conference supplies

• Assist with Key and card management for Summer residents, interns, and groups

• Work closely with Housing operations team and supporting when needed

On call duty/crisis response (includes weeknights and weekends, scheduled in shifts)

• Implement one program per month for summer residents and interns

• Enforce policies and protocols in line with the Student Code of Conduct for summer residents and non Stevens interns. Report and document incidents and situations which compromise the health, safety, and security of the summer community.

• Participate in a rotating on call duty/crisis response schedule (includes weeknights and weekends, scheduled in shifts) including but not limited to:

• Contact person for any emergency situations that arise for summer residents and non Stevens college interns.

• Conducting rounds at least once during their shift to check conditions of building.

• Working with other staff members to ensure proper and adequate duty coverage for institution closing and the following holidays: Memorial Day, Juneteenth, and July 4th

Maintain confidentiality of records and information

Other duties as assigned.

POSITION QUALIFICATIONS:

• Stevens Institute of Technology student or student currently enrolled and matriculated at an accredited institution. Students must have a cumulative GPA of at least 3.0 and be in good standing, including no honor board, judicial, code of conduct, or university policy violations.

• Prior Housing or Residential Life experience preferred

• Good organizational skills and technologically adept.

• Positive attitude with excellent relational and communication skills

• Ability to be on your feet and on the move for long periods of time, and ability to lift 20-25 pounds without assistance.

• Ability to work as part of a group as well as autonomously to provide the best possible service to summer guests.

• Proactive and self-motivated; able to prioritize and achieve goals efficiently with moderate supervision, both in an office environment and in the field.

• Ability to inventively troubleshoot and problem-solve.

• Proficient with MS Office (MS Word, Excel, Outlook).

• Be able to work with all students, staff, and faculty regardless of race, gender, and ethnicity tactfully, and ensure all guests have a great residential experience.

Department

Residential and Dining Services

General Submission Guidelines:

Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.

Still Have Questions?

If you have any questions regarding your application, please contact Jobs@Stevens.edu.

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.

Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.

NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities.

Jeanne Clery Disclosure:

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report.