Resident Care Assessment/Service Coordinator

Department: Resident Care

Work Hours: Primarily Monday through Friday daylight shift with flexibility to support operational needs.

The Resident Assessment and Services Coordinator provides clinical oversight to Heritage Valley Senior Living Community's campus admission process and is responsible to ensure that potential resident's needs can be met once admitted into our Personal Care, Memory Care, or Independent Living neighborhoods. The Resident Assessment and Services Coordinator is also responsible for developing and implementing a comprehensive resident assessment and support plan that accurately reflects the resident's medical needs, medication/pharmacy management needs, resident activities of daily living needs, behavioral needs, and personal care needs. This position would provide nursing leadership in the absence of the Director of Resident Care.

Collaborate with the Director of Resident Care to ensure the following are completed and assist as needed.

• Provide training, supervision, and monitoring of Care Assistants in following the resident service plan and completing task for the assigned services.

• Initiate resident service plans according to the individualized needs of the resident as prescribed by physician and/or community policy in conjunction with the Director of Resident Care.

• Ensure all daily services are completed by the care assistants and service plans are updated swiftly when changes are reported.

• Manage the health care of all residents, including the dissemination of information to families, staff, physicians and third-party providers.

• Perform on-site assessments of residents admitted to hospitals or skilled nursing facilities for treatment and maintain contact with resident's family and discharge planner with the view to returning to the community.

• Complete pre-admission assessments for each resident and update every six months or as needed with change of condition.

• Meet with each resident on a regular basis to provide health and wellness, check on and answer any health-related questions.

• Review the resident's medical report prior to move-in to ensure that the community can provide for the resident's individual needs and that regulatory requirements have been fulfilled.

• Monitors the skin of residents.

• Assesses wounds and obtains physician orders for treatments and interventions working with home health providers.

• Assures ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, ambulance, etc. are scheduled and followed through.

• Understands the medication program and assist the Director of Resident Care as necessary in the following:

• Assure that all medications prescribed have orders, are available, and are transcribed correctly in the EMAR by auditing the medication records and chart frequently and ensure proper documentation for medication assistance administration.

• Maintain ongoing communication with the resident, resident's family, physician, and pharmacy regarding the resident's medical and medication needs, etc.

• Communicate directly with other disciplines involved in resident care on a regular basis, including weekends.

• Must participate with the clinical on call program that includes nights, weekends, and holidays as scheduled. May have to cover resident assistant or medication aide.

• Complete all assigned duties that may change from time-to-time according to resident needs, staffing levels, and working circumstances.

• Member of the community's emergency response team.

• Maintains a professional appearance and good personal hygiene per company policies.

Requirements Include:

• Graduate of an approved school of nursing and possess a current license as a Registered Nurse or a Licensed Practical Nurse, valid in the state in which practicing.

• Minimum of three years' experience in a supervisory capacity in a hospital or health care facility including geriatric and psychiatric nursing.

• Certification in cardiopulmonary resuscitation.

• Computer proficiency with electronic medical records, the Microsoft Office suite and the ability to learn new applications. Experience with PCC and/or Quick MAR preferred.

• Demonstrated effective leadership skills in fiscal clinical management, strategic planning, and program and staff development.

• Ability to work with and supervise others as an effective team builder and team player.

• Skilled at establishing/maintaining working relationships with key staff, marketing contacts, and clinical staff to ensure thorough understanding of RCM services.

• Ability to effectively evaluate performance and take corrective actions when necessary.

• Ability to work autonomously, take initiative, set priorities, organize work, and make independent decisions.

• Excellent communication and customer service skills.