Residency/Fellowship Coordinator - GME Program Office

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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

• Job Objective: A brief overview of the position.

• The Residency/Fellowship Coordinator position is responsible for providing support to the residency/fellowship/clerkship program and ensuring the operational components are functioning in an effective manner

• Reports to

• Director of Medical Education Admin with dotted line to Residency/Fellowship Program Manager

• Supervises

• N/A

• Ages of Patients

• N/A

• Blood Borne Pathogens

• Minimal/ No Potential

• Qualifications

• Education

• Required: Bachelor's Degree in Healthcare or two (2) years of related experience in lieu of degree

• Licensure/Certification

• Preferred: Training Administrators for Graduate Medical Education (TAGME) Certification

• Experience

• Required: Two (2) years of experience in an academic medical environment and/or residency program or Bachelor's Degree in lieu of experience

• Preferred: Experience in medical education or residency program

• Essential Responsibilities

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and reports suspected violations.

• Provides administrative support to the Program Director, Program Manager, and trainees (residents, fellows, and/or medical students).

• Educates staff, trainees, and faculty in proper adherence to policies and procedures.

• Prepares and delivers program reports and correspondence in a timely manner.

• Maintains AMION scheduling system & MedHub trainee database.

• Assists the program director in meeting and complying with the current standards established by regulatory and accreditation bodies.

• Compiles and submits accurate reports to certifying bodies and other professional organizations.

• Assist Program Managers in accreditation site visits, including preparation of site visit documentation.

• Develops and creates trainee and program evaluation reports, such as trending data to identify areas for improvement and tracking of data demonstrating the effect of interventions.

• Communicate with multiple specialty departments and faculty to coordinate the trainee daily activities including rotation scheduling and assignments, organization and scheduling of educational conferences, and trainee evaluation process completion.

• Scheduling, organizing and preparing agendas/materials/minutes for training program related meetings

• Maintain and track trainee attendance, including attendance of educational conferences/meetings.

• Assist Program Manager with coordinating travel plans and oversees preparation of travel vouchers for residents, director, assistant director, and faculty for approved program travel.

• Assist Program Manager with trainee recruitment processes, interviews, tours, preparing applicant materials, data collection of interview summary information, and NRMP rank.

• Maintains accurate and complete confidential files and records of trainees.

• Monitors duty hours, evaluations, trainee rotations, procedure logs and scholarly activities for accuracy and completion.

• Maintains website information on intranet.

• Execute trainee electives, completing all paperwork, contracts and sending to outside teaching sites.

• Assist with trainee onboarding, collection of contracts, scheduling trainee training, meal badges, white coats, pagers, business cards, and scrubs.

• Assist Program Manager with assistance of trainee housing.

• Assist Program Manager with proctoring the in-service/in-training annual exams.

• Assist Program Manager with coordinating and planning of all training program social events and annual trainee graduation.

• Identifies and implements processes to improve quality and customer service.

• Performs other duties as assigned.

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Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

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