Residency Sales Counselor - Life Care Plan Community

Exempt position - Base Pay to be discussed

Eligible for Additional Compensation based on Sales, Closings and Net Attrition

Monday through Friday with occasional evenings or weekends as needed for rotating weekend coverage or special marketing/sales events

The Heritage at Brentwood is currently seeking an exempt, full-time a Residency & Sales Counselor to manage sales and closing activities for our premier Life Care Plan community located o 48 acres in Brentwood, TN. This position works with the Marketing & Sales team to meet and exceed expectations from inquiry to residency by effective representation, negotiation, and promotion of the community as a senior living option to consumers and influencers.

When you work at The Heritage at Brentwood, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! The Heritage at Brentwood is actively looking for a hospitality-minded Residency Sales Counselor to join our growing team!

Job Responsibilities

• Manages the sales process from initial inquiry to residency

• Effectively promotes the community and facilitates the process by understanding the needs of the potential resident and making recommendations based on key information provided

• Negotiates obstacles and issues by understanding client needs and collaborating with community management

• Effectively responds to new inquiries in a timely manner and independently manages prospects to ensure timely follow through is maintained in accordance with designated timeframes

• Utilizes SalesForce, C3LinkDSPIs, and other sales resources to input data, manage assigned lead base, set goals, diagnose areas of strength, and areas needing improvement

• Understands and articulately represents all documents related to residency, including Residency Agreement, Disclosure Statement, and other in an ethical and legal manner

• Implements and utilizes best practices for promoting Extraordinary Impressions and SalesFIRST initiatives

• Generates adequate presentation through various sales processes, including phone calls, referrals, E-mail, home visits, marketing events, etc.

• Participates in marketing events as directed

• Serves as an effective member of the marketing and sales team

• Maintains a professional appearance and demeanor at all times

Qualifications

• Bachelor's degree in marketing, sales, finances or equivalent preferred

• Minimum 3 years' experience in sales preferred

• Experience with Continuing Care Retirement/Life Plan Communities preferred

• Excellent verbal and written communication skills

• Solid presentation skills in both small and large groups

• Strong sales and closing skills

Benefits

• Medical, dental, vision, voluntary life & short-term disability

• Employer-paid basic life and long-term disability

• Employee Referral Bonus Program

• PTO & Paid Holidays

• 401(k) Retirement Plan

Visit our website: https://www.theheritagelcs.com/careers/

Pre-employment criminal background check and drug screening are required.

An Equal Opportunity Employer