Residences Houseman

Marriott International Sarasota , FL 34236

Posted 2 months ago

Posting Date Sep 24, 2020

Job Number 20055885

Job Category Housekeeping & Laundry

Location The Ritz-Carlton, Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States VIEW ON MAP

Brand The Ritz-Carlton

Schedule Full-time

Position Type Non-Management/Hourly

Start Your Journey With Us

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Deliver newspapers (Security delivers if house attendant has a different schedule) to the Residences owner/tenants and guests on the overnight shift. Deliver packages, laundry, dry-cleaning etc. to the Residences owner/tenants and guests.

Man the service elevator as required. Transport luggage and groceries to and from units and other areas. Perform and document periodic inspections of the building and grounds for safety issues, physical appearance and maintenance conditions.

Remove trash from each Residences floor and the compactor rooms to the loading dock. Comply with all recycling mandates. Maintain inventory of supplies, and materials and balance so that inventory levels meet demand levels.

Perform and adhere to the prescribed scheduled service routines for the areas or items assigned to you. Maintain the overall appearance and prescribed maintenance for the following areas that include, but is not limited to: Lobbies, Vestibules and Corridors; Stairwells and Landings; Elevator Cabs; Interior Service and Common Areas; Exterior Walkways, Drive Through Area, Loading and Storage areas; Landscape Grounds Maintenance; Waste removal/storage areas; Windows and any other common areas in the Building.

Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from Residences owner /guests and other departments.

Identify and report preventative or other maintenance issues in public areas or guest rooms. Maintain the daily/weekly/monthly and quarterly checklist and present to the Management office on a regular basis. Perform emergency response service actions (e.g. snow and ice removal, plumbing, fire incidences follow-up) when requested by management.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional.

Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals.

Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down a ladder.

Move up and down stairs and/or service ramps. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.

Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Perform other reasonable job duties as requested by Supervisors.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



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VIEW JOBS 10/27/2020 12:00:00 AM 2021-01-25T00:00 Posting Date Oct 27, 2020 Job Number 20060765 Job Category Administrative Location The Ritz-Carlton, Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States VIEW ON MAP Brand The Ritz-Carlton Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. Job Summary Provide administrative support for Director of Residences and/or Residence Managers. Document and communicate all requests/complaints to the Director of Residences/Residences Manager. Serve as primary point-of-contact for all Residence owners. Generate and implement newsletters and marketing programs. Attend Board of Directors meetings and put sign in sheet and all pertinent documents in place for the meeting. Prepare Owners' Manual and schedule the welcome meeting with the Director of Residences. Maintain Owners' files to The Ritz-Carlton standards. Maintain accuracy of all legal state statutes and governing documents. Check that meeting notices and agendas are in place and posted on time. Maintain the Board binders. Assist with the Residence owners engagement survey. Notify Residence owners of matters regarding the Association. Maintain a Task Calendar and the operations plan. Collect the maintenance dues and implement in the system. Assist other employees to maintain proper coverage and prompt Residence owners and guest service. Participate in meetings regarding Quality Assurance audit and Operational Excellence. Coordinate Residence owners' requests regarding move-in/out, vendors, decorators, realtors, etc., including all requirements (e.g. signed service agreement, liability waivers, detailed work order, proof of insurance, certifications, etc.). Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Take and distribute meeting minutes to appropriate individuals. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, payroll, and answer inquiries. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all Residence owners and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank Residence owners and guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Marriott International Sarasota FL

Residences Houseman

Marriott International