Residence Life-Summer Student Assistant

About Us

Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.

Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.

Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia where we pride ourselves in the USG Statement of Core Values

• Integrity, Excellence, Accountability, and Respect. These values form and guide the daily work of our institution.

CSU's core values

• Excellence, Creativity, Engagement, Sustainability, Inclusion, and Servant Leadership make us an institution like no other. Each year, we enroll more than 7,000 students from the Southeast, across the nation, and around the world. Many programs at Columbus State rank high for affordability and value. The university strives to provide all students with an exceptional education that's accessible, affordable, and creative to the core.

Job Summary

Summer Student Assistants (SSAs) are a vital part of the Department of Residence Life. Student Assistants may work during and outside of normal business hours. This position will assist the Residence Life professional staff at the different office locations (Clearview Hall, Courtyard, and RiverPark), along with serving as a liaison to students and their parents. SSAs will directly report to the Residence Life Coordinator and the Graduate Assistant of their assigned community.

Responsibilities

The following are the responsibilities of the SA position. Exact responsibilities of the SA position may be dependent on the time of the assigned shift that the SA may be scheduled:

Responsibilities

• Operations include, but not limited to: answering telephones with proper etiquette; filing paperwork, stocking supplies, operating copier and fax machines.

• Maintaining the front desk and storage areas as needed.

• Assisting students during check-ins, check-outs, and room change processes.

• Assisting students with lockouts and maintenance concerns.

• Explaining and enforcing Residence Life policies and procedure.

• Assist in marketing housing by providing detailed tours (first-year housing areas only).

• Work assigned shifts during academic breaks such as Winter break, Spring break, etc., as well as during university holidays.

• Attend all scheduled training programs prior to and throughout each academic semester.

• Complete administrative responsibilities to include duty logs, incident reports, mediations, etc.

• Attend bi-weekly staff meetings (1 hour plus bi-weekly time commitment). Meeting days and times will be decided by your RLC at the beginning of each semester and will be based on academic schedules.

• Perform duty rounds as communicated by the RLC and written in training manual.

• Additional duty assignments may be required by the RLC to include, but not limited to hanging flyers, responding to emergencies, mediations, duty logs, incident reports, etc.

• Follow all policies and procedures in the CSU Student Handbook and the Residence Life Community Guide.

• Maintain frequent communication with Residence Life staff and respect confidentiality regarding such discussions.

• Summer Student Assistants may be asked to assist with Summer Conferences as needed.

• Uphold the general requirements of the position as stated in the training manual and communicated by the Residence Life staff, while serving as a role model for a standard of personal conduct commensurate with Residence Life standards.

Required Qualifications

The successful candidate should have prior experience of living in housing and must currently be enrolled at CSU and be in good academic and financial standing with the University. The selected candidate should also possess excellent customer service skills as well as written and oral communication skills. Student Assistants must be able to return to campus before classes start and stay after finals (dates can vary and will be communicated). SAs must possess excellent customer service skills as well as written and oral communication skills.

Preferred Qualifications

Students currently living in campus housing are preferred.

Proposed Salary

This position pays $8.00 per hour and may be available from 15 to 25 hours per week based on the needs of the community.

Work Schedule

Varies: This position does include non-traditional hours and weekends. All shifts will be assigned according to class schedules and availability. CSU Residence Life front desk are open 24/7 and assigned shift may be between Sunday-Saturday between 12:00am and 11:59pm.

Required Documents to Attach

• Resume

• Cover Letter

Contact Information

Please contact John Wright at 706-507-8710 or via email at wright_john5@columbusstate.edu. If you have any questions, please contact the Human Resources Office at 706-507-8920 or e-mail to hr@columbusstate.edu.

Conditions of Employment

All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties:

• A credit check completed for Positions of Trust and or approved departmental Purchase Card usage;

• Pre-employment drug testing for positions with high-risk responsibilities;

• Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle.

• Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.

Equal Employment Opportunity

Columbus State University is committed to recruiting, supporting, and fostering a sense of belongingness for a diverse, equitable, and inclusive community of outstanding faculty, staff, and students and is an Equal Opportunity/Affirmative Action employer. It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.