Residence Life Specialist

Yavapai College Prescott , AZ 86301

Posted 2 months ago

Description of Position

First Review Date: July 9, 2020

Hiring Range: $17.55/hour - $22.74/hour

This position provides administrative support for the Office of Residence Life. Works with students, families, staff and faculty in order to help support student success and retention.

This is a part-time position with a schedule of 20-25 hours per week hours per week. Standard office hours are Monday-Thursday, 9:00 a.m.- 2:00 p.m.

  • Answer phones, faxes, e-mails from students, families, staff, faculty and community members

  • Assist students and families with housing questions

  • Oversees the housing application process, including designing and updating the application annually, assisting students and families with the application, processing incomplete and complete applications and data tracking

  • Assigns and manage housing and meal plan status and charges

  • Performs purchasing activities and act as budget and travel liaison for Residence Life

  • Works closely with campus partners, including the Business Office, Answer Center, Financial Aid, Student Engagement, Summer Conferences and Athletics

  • Maintains department data including occupancy, enrollment, payment issues, and resident records

  • Extensive use of Jotform - creation, maintenance and management of forms

  • Manages Residence Life social media accounts

  • Maintain and develop web content on Residence Life homepage

  • Assists in the creation of marketing materials and flyers for the residence halls

  • Runs and manage reports using Cognos

  • Works with several college systems, including Banner, ResLife Portal, Cascade, Cognos, M-Files, 25 Live, Adobe Sign, Office 365, and Jotform

  • Other related duties as assigned

Additional Minimum Job Expectations

  • Regular attendance is an essential job function as it demonstrates dependability toward the performance of job duties

  • Ability to work a flexible schedule including occasional weekend hours as determined by the department

  • Participation in required professional growth and development activities

  • Ability to telecommute if required.

Minimum Expectations & Requirements

  • Associate's degree required.

  • A minimum of two years of office experience.

  • Exceptional customer service skills including oral and written communication skills

  • Moderate to high level of technical and computer skills

  • Strong interpersonal communication skills to interact with students, faculty, staff, and the public

  • Ability to prioritize and adhere to deadlines

  • Experience working in a fast paced, high volume environment

  • Ability to work independently under general supervision

Preferred Skills & Abilities

  • Bachelor's degree preferred

  • Work experience in a community college/higher education work environment

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular attendance is an essential job function as it demonstrates dependability towards the performance of job duties.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

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Residence Life Specialist

Yavapai College