Residence Life Coordinator

FUNDAMENTAL OBJECTIVE OF THIS POSITION: Act as an integral member of Housing and Residence Life and to provide consistent administrative support to the area in regard to facilities management, organization of files, etc. This position is a live-in Resident Director for all on-campus Residential Communities.

TERM: 12-month contract (Estimated start date: July 1st, 2024) SALARY: Commensurate to experience

BENEFITS: Furnished apartment, Meal plan in the dining facilities when school is in session, and benefits package

PRIMARY RESPONSIBILITIES Reporting to the Director of Housing & Residence Life, the Residence Life Coordinator is a 12-month live-on position responsible for coordinating all aspects of student development in the residential facilities at Wilmington College.

The Residence Life Coordinator supervises up to 23 Resident Assistants and 2 Head Resident Assistants.

The Residence Life Coordinator is responsible for staffing, training, supervising, and evaluating paraprofessional and graduate staff.

The Residence Life Coordinator is responsible for the development and implementation of learning strategies and programming to residential students.

This position is intended as an entry-level position for new professionals joining the Housing and Residence Life profession.

This is a contract, annual 12-month live-on position typically funded for up to four years. Appointments will be made on an annual basis based on continued satisfactory performance.

Under the direction of the of the Director of Housing and Residence Life the Residence Life Coordinator shall:

1.Coordinate all aspects of the residence life program for the residence hall communities assigned. This responsibility includes supervising Head Resident Assistant(s), Administrative Resident Assistant(s) and Resident Assistants for their residential area, addressing performance management issues that could result in termination of staff, facilitating staff meetings to address issues that impact the residential area, conducting annual performance appraisals, recruiting undergraduate paraprofessional staff as a part of the department's annual recruitment processes, and providing training and professional development for staff. Hold bi-weekly one-to-ones with Head & Administrative Resident Assistants Hold monthly one-to-ones with Resident Assistants

2.Co-Advise the Resident Student Association, ensuring representation of students and collaboration to advertise and promote hall council events.

3.Monitor Living Learning Programs requirements in relation to their published schedule of events and programs.

4.Serve as a hearing officer responsible for adjudication of student conduct and manage assigned conduct cases, in concert with the Office of Student Conduct. Support the paraprofessional staff in the implementation of the College's conduct process and in the education of students regarding College policies, both through proactive outreach and through reactive conversations and initiatives, such as monthly Health & Safety Checks.

5.Oversee the development and implementation of a programming plan or residential curriculum for assigned community in line with departmental, divisional, and institutional mission, vision, and priorities. Ensure adherence of programming and educational plan to departmental standards including the educational or curricular standards. Coordinate assessment and evaluation of engagement opportunities that occur in the residential communities and for initiatives in the educational plan for their designated population of students.

6.Design, implement, and manage the on-call duty response for the assigned residential area. Respond to and resolve crisis situations in the residential areas.

In collaboration with campus partners, develop strategies to address high-risk behavior in the residential areas related to safety, security, alcohol and other drugs, health, and visitation policies. Serve in the Residence Life on-call rotation for the department (as required), providing support and supervision for Resident Assistants serving on duty for College Housing. Liaise as appropriate with parents and families of students who are involved in disciplinary and/or crisis situations, as directed by the Director of Housing and Residence Life.

7.Serve as a member of departmental committees for the purpose of supporting annual initiatives and processes; serve in assigned collateral or project roles during summer months, as assigned.

8.Coordinate with the Housing and Residence Life Office and facilities staff to open, operate, and close the residential areas.

9.Manage residence life programming budget up to $15,000. Oversee the purchasing process for the assigned residential area, approving expenditures for staff to ensure alignment with the department's strategic priorities and College Procurement rules and regulations. Reconcile and turn in spending reports monthly, as required.

10. Assist in department, division, and institution initiatives in the recruitment and retention of students. Assist with other College Housing marketing and promotional activities as instructed and required.

11. Assist with other duties as assigned.

SKILLS/REQUIREMENTS FOR THE POSITION:

The RLC must have a Bachelor's degree from a regionally accredited institution of higher education. A Master's degree is strongly preferred, especially in Higher Education Administration, Student Personnel Administration, Student Affairs, Counseling, Counselor Education, Organizational Behavior, Business Administration, Management, Psychology, or a related field.

Preferred qualifications include 2 years of experience in housing and/or residence life, supervision or leadership of undergraduate residence life staff, knowledge of assignments and occupancy software (StarRez), excellent customer service skills, previous paraprofessional experience in residence life, and knowledge of Microsoft Office and associated applications. Additional preferred qualifications include excellent planning, organizational, presentation, programming, supervision, customer service, and human relations skills; effective communication skills, both orally and written; creative in managing challenge and change; able to perform under pressure; excellent with crisis management; and able to work with diverse constituents; possess a working knowledge of human/student development theories and practice.

Weekend and evening work are vital to the success of this position.