Residence Life Coordinator

Towson University Baltimore , MD 21203

Posted 2 weeks ago

Leadership

  • Facilitate initiatives and practices that promote an inclusive and welcoming community. Conduct educational outreach around diversity awareness, social justice, and equity among students in the residence halls.

  • Provide leadership to a residence hall community of 300-450 first year and upper-class students.

  • Select, train, and evaluate a team of 8-13 Resident Assistants, 12-24 Community Center Assistants, and 1-2 Community Center Managers.

  • Promote personal and professional growth among staff by conducting one-on-one meetings, weekly staff meeting, and providing on-going feedback to foster community engagement and development.

  • Facilitate student success by mentoring and guiding staff to build meaningful relationships with resident students, coworkers, and supervisors.

  • Develop staffs' leadership skills through creating expectations, goal setting, and prompting reflection.

  • Train staff to complete administrative tasks integral to maintaining housing operations, safety, and security.

  • Advise building council (hall government) to serve the residence hall community by means of student advocacy, leadership skill development, team building, and programming.

Community Building

  • Embody the department's residential engagement model through multiple avenues that include but are not limited to: in hall opportunities, large scale events, student interactions, community walks, co-curricular involvement, and educational programming.

  • Share experiences through conversations, programming, and other engaging initiatives.

  • Maintain visibility in residence hall as resource, support, and member of the community.

Student Learning and Education

  • Lead residential engagement efforts by providing all students with a level of immersion that prompts them to learn about themselves and others, while reflecting on their multiple roles and responsibilities within the community.

  • Coordinate, advise, and oversee assigned Residential Learning Communities while developing working relationships with faculty and staff campus partners.

  • Educate, explain, interpret, and reinforce policies as outline in Policies for On Campus Housing, the Student Code of Conduct, the Housing & Residence Life Housing Contract, and staff manuals.

  • Create assessment tools to measure learning objectives and goals as it relates to engagement plan and efforts.

Conflict Management

  • Utilize restorative approach to work with students who experience peer and community conflict.

  • Follow up and make timely referrals for students of concern.

  • Serve as conduct hearing officer responsible for meeting with, educating, and sanctioning following expectations for the Department of Housing & Residence life and the Office of Student Conduct Civility Education.

  • Participate in departmental on-call rotation to ensure the safety and well-being of students.

Administration

  • Manage and allocate the Resident Assistant and Building Council programming budgets.

  • Oversee housing occupancy and building management by facilitating building openings and closings, building access, room change requests, and key inventory.

  • Maintain exceptional physical condition of residence halls by proactively identifying needs, reporting issues, assessing damage, and assigning billing as appropriate.

  • Ensure building safety by facilitating health & safety inspections and safety drills.

  • Actively participate in departmental committees, taskforces, and working groups.

Other Responsibilities

  • During the summer: Assist with building transition to summer conferences, represent department in new student orientation sessions, and maintain building operations for summer school.

  • Meetings and Trainings: Attend department meetings and on-going trainings as scheduled.

  • Assist with university events such as: Admissions Open House, Welcome to TU, TigerFest, Homecoming, etc.

  • Provide assistance when required with administrative or programmatic tasks for the department or division of student affairs.

Required:

  • Master's Degree

  • One year of experience.

  • Demonstrate a high level of integrity by connecting personal and departmental values.

  • Highly adaptable with a strong desire to learn.

  • Ability to communicate thoughts with clarity, demonstrate active listening, and ask appropriate questions.

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