Residence Life Coordinator

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,000 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation university, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

The Residence Life Coordinator is a professional, full time, live-in position in the Office of Housing and Residence Life. The primary responsibility is to uphold the mission statement of OHRL, a commitment to providing a safe, healthy, and comfortable living-learning environment, conducive to academic and personal success while fostering a sense of community and civic engagement. This position is responsible for coordinating residence life operations for an assigned residence hall and for enforcing residence life policies and procedures.

Responsibilities

Responds to Emergency or Problem Situations in an Efficient and Effective Manner (60%) -

Develops an on-call schedule for each staff member to ensure continuous supervision of residence life activities.

Responds to situations outside of institutional business hours, cooperating with Campus Police and other first responders as needed.

Maintains accurate key records and performs routine key audits.

Conducts student check-ins and check-outs at the beginning and end of each semester.

Inspects all student rooms for damages at check-out and assess appropriate fines

Maintains residence hall and student records.

Resolves minor discipline issues and completes related documentation. Monitors camera and ID card activity when needed for conduct cases.

Follows up with maintenance concerning ongoing issues and student concerns.

Processes and manages residence life applications and waitlists

Assists students in the room selection process.

Mediates roommate conflicts, initiates room changes, maintains accurate occupancy via StarRez Housing Software, and reports changes to main office.

Inspects residence hall daily to identify and resolve maintenance and student conduct issues.

Advise and Support (20%) -

Supervises the work of CAs and RAs; conducts staff meetings; communicates with staff to exchange and discuss ideas, plan programs, and solve problems., and discuss ideas

Assists main office operations during summer months in preparing room assignments. Participate in Orientation activities including tours and presentations. Prepare residence halls for Fall Move-in.

Promotes and supervises social and educational programs.

Establishes performance goals and measures to evaluate success of assigned staff.

Answers telephones and greets visitors, including students and parents; provides information and assistance via phone and email; refers to appropriate personnel.

Train Staff (10%) -

Recruits, selects, and trains Resident Assistants (RAs).

Educates residents of college rules and regulations and the consequences of infractions.

Completes educational sessions during RA Training for Fall and Spring

Maintains Relationships with the Community; Collaborates with Other Departments (10%) -

Welcomes and acclimates new students and their families to the campus during Orientation programs, which will include residential tours.

Performs other duties as assigned by the Director or designee.

Identifies as a Campus Security Authority (CSA)

Required Qualifications

Educational Requirements

Bachelor's degree in course of study related to the occupational field.

Required Experience

Experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually interpreted to required one to three years of related experience.

Knowledge, Skills, & Abilities

Knowledge of residence life policies and procedures.

Knowledge of supervisory principles and practices.

Skill in the delegation of responsibility and authority.

Skill in the operation of computer and job-related software programs.

Skill in decision making and problem solving.

Skill in interpersonal relations and in dealing with the public.

Skill in oral and written communication.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship

• Engagement

• Adaptability

• Learning

Equal Employment Opportunity

Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at 478.471.2010. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Other Information

This is a full-time, 12-month, exempt (salaried) staff position and includes a comprehensive benefits package. Benefits include:

• Health insurance

• Dental

• Vision

• Flexible Spending Account (FSA)

• Health Savings Account (HSA)

• Life Insurance

• Sick Leave

• Vacation Leave

• Parental Leave

• Retirement

• Employee discounts

• Tuition reimbursement

Background Check

Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.