Residence Life Coordinator - Academics And Operations (40 Hours/Week, Live-In)

ORGANIZATION OVERVIEW 

The School of American Ballet (SAB) at Lincoln Center, founded by George Balanchine and Lincoln Kirstein, is the preeminent ballet school in the country. Our mission is to train professional dancers for careers in classical ballet.  During the Winter Term (September-June), sixty-four Advanced students reside on-site at the School in the Meredith Willson Residence Hall, a facility shared with the Juilliard School.  During SAB’s 5-week Summer Course (June and July), 200 middle school and high school students reside on campus.  

STUDENT LIFE DEPARTMENT  

SAB’s Department of Student Life is dedicated to fostering and promoting a well-rounded approach to the emotional, social, physical, cultural, intellectual and academic spheres of SAB students’ lives. The Department’s work is deeply engrained into the SAB student experience and aims to enhance students’ artistic training by supporting them fully outside of the studios. The Residence Life Coordinator for Academics and Operations (RLC) role is a live-in position at SAB based on a 40-hour work week. At times, this position will require a level of physical exertion beyond sitting. Move-in and move-out periods will require longer stretches of activity and physical tasks such as lifting, sorting and organizing. Duty and on-call responsibilities may result in disrupted sleep or longer workdays without prior notice. A successful candidate will demonstrate the ability to balance their self-care and well-being with the responsibilities of the RLC position.  

POSITION DESCRIPTION  

The RLC role was created to provide live-in supervision for approximately 64 students from ages 14 – 19, who live in the Meredith Willson Residence Hall at the School of American Ballet for the 10-month training period known as the Winter Term; and approximately 200 students from ages 11 – 18 during the 5-week Summer Course. RLC staff will work as part of the Student Life department, providing 24-hour supervision in all aspects of the student experience, including responding to emergencies, enforcing School policy and procedure, and enforcing community expectations for students. 

A successful candidate will demonstrate the ability to: 

• Consistently enforce School policy and procedure and exercise autonomous decision making when on duty. 
• Develop professional rapport with students and staff that supports a positive community atmosphere where all students feel safe and respected. 
• Maintain appropriate professional boundaries with students that reflect age-appropriate interactions and reinforce the RLC staff member’s ability to enact the responsibilities of their role.  

SAB will provide RLC staff members with a private studio apartment in the residence hall, where they must reside, with the option for the apartment to be fully or partially furnished or unfurnished at the employee's preference. 

Dance experience is not required or preferred. Diverse applicants are strongly encouraged to apply.  

Under the supervision of the Assistant Director of Student Life for Academic and Cultural Programming, this position includes the following duties and responsibilities in the following areas:  

On-Duty and Residence Hall Desk Coverage

Duty and On-Call Rotation 

• Serve in an On-Duty rotation on evenings and weekends, conducting rounds and maintaining visibility and presence within the residence hall. When On Duty, staff will remain On Call, overnight, until 9 am the following morning.  
• During Duty coverage periods, RLC staff will maintain office hours. 

• Work collaboratively with staff at the residence hall desk to attend to student and community needs, when they arise.  
• Serve as the primary emergency response staff.  
• Provide “in loco parentis,” (in place of parents) supervision for all students.  
• Remain visible and respond immediately to any medical emergency, fire safety, security, student well-being, or community concerns.  
• Enforcing SAB Student Life policies and procedures and enacting disciplinary measures, as appropriate. 
• Exercise autonomous decision-making in the interpretation and enforcement of policies and procedures, appropriately consulting with Senior Staff on backup. 
• Maintain the Communication Log shared amongst Student Life staff to provide critical updates to the Student Life team. 
• Enforce and implement student curfew policies. 

Residence Hall Desk Coverage 

• Serve as the front-line representative for all residence hall operations by interfacing with students, staff and visitors, and answering the phone.  
• Oversee the full scope of administrative functions at the residence hall desk and respond to immediate programmatic needs.  
• Work collaboratively with the staff member On Duty to address student and community needs, when they arise.  
• Oversee student sign-out process, communicating with parents, using appropriate judgement to ensure student safety, as necessary. 
• Maintain a comprehensive understanding of all residence hall policies and procedures to ensure their consistent and thoughtful enforcement. 
• Enforce and implement student curfew policies. 

Programming and Community Development 

Serve as an integral part in building community for both residential and day students through programming and advising: 

• RLC staff will serve as professional staff members, developing a rapport with students while respecting appropriate boundaries and work-life balance.  
• Attend monthly programming planning meetings 
• Plan, advertise, and implement monthly programs in accordance with SAB’s IMPACT Programming model.    
• Manage student leadership groups in their facilitation of community improvement projects 
• Attend community events including Welcome Week, Workshop activities, and other large-scale programming.  
• Serve as an Advisor for approximately 8-10 residential students.  

Operations 

• Assist with the assessment and coordination of residence hall facility maintenance needs. 
• Assist in the facilitation of communication and planning for residence hall turnovers, closures, and break periods.  

Academics 

Serve as an integral part for students’ academic success: 

• Work closely with our educational partners to provide on-site support and communication.  
• Serve as an Academic Advisor through one-on-one meetings and programming.  
• Assist students with the college/ university application process, including essay writing, interview preparation and navigating admission requirements. 

Administrative Responsibilities  

• Maintain consistent and timely communication via email and Student Life Communication Log, and Residence Hall email, daily. 
• Support enrollment processes by collecting, tracking and following up on residential student form submissions.  
• Create and maintain student and departmental forms and files.  

• Possess the ability to work in various databases and handle confidential student information with care and discretion. 
• Participate and assist in the implementation of Student Life Training periods. 
• Be present for all residence hall opening and closing periods.  
• Attend all weekly Residence Life Staff meetings.  
• Attend all weekly, 1-hour meetings with supervisor.  
• Accompany students to medical appointments, as assigned.  
• Administrative duties as assigned, including typing, collating, copying, coordinating and organizing files and supplies. 

Requirements

MINIMUM QUALIFICATIONS  

• Bachelor’s degree required  
• Previous experience working with minors  
• Minimum of two years professional experience working in a residential setting or equivalent experience in a related field (healthcare, education, social, work, etc.)    
• Proficiency with Microsoft Office Suite, including Microsoft Teams  
• Strong organization and time-management skills  
• Effective written and oral communication skills  

PREFERRED QUALIFICATIONS  

• Master’s degree preferred 

• Previous experience working in a residential setting as a Residence or Hall Director, boarding school, or related field. 
• Previous staff supervision experience 

SCHEDULE  

Weekly Schedule 

• 40 hours per week, 4 pm – 12 am, alternating between Residence Hall Desk responsibilities and On Duty responsibilities. 
• During On-Duty days, RLC staff will provide active duty and overnight on-call emergency coverage.  

• Duty shifts Monday-Friday are from 4 pm-12 am, with staff remaining On Call from 12 am to 9 am the following day.  
• Duty shifts for Saturday and/or Sunday require active presence (in office presence) between 10am-2pm and 8pm-12am daily, while remaining On Call 24 hours per day for emergency response. 

• During the 5-week Summer Course, RLC duty and desk coverage schedules will change to include some daytime responsibilities that support staff-chaperoned field trips and administrative needs but will not exceed 40 hours of work per week.  
• When the School is closed, but the Residence Hall remains open (such as public holidays and school closings for weather, emergencies, etc.) RLC staff will be required to work their normal hours. Adjustments to scheduling will be made to provide RLC staff with an alternative day off.  

Employment Dates 

• The RLC role is a full-time, year-round position providing coverage for both the Winter Term, which begins in early September, and the Summer Course, which begins in the latter half of June each year. 
• For the 2024 – 2025 Winter Term, employment dates are as follows: 

• Move-In: On or after August 19, 2024  
• Winter Term Training: Tuesday, September 3 – Friday, September 6, 2024  
• Residence Hall Opening: Saturday, September 7, 2024, all day  
• Winter Term: Sunday, September 8, 2024 – Saturday, June 14, 2025 
• Summer Course Training: Monday, June 23 – Saturday, June 29, 2025 
• Summer Course: Sunday, June 30 – Saturday, August 2, 2025 

Benefits

• $42,000 - $45,000 annual salary, commensurate with experience and qualifications.  
• Overtime compensation at 1.5 hourly rate of pay for all hours worked above 40 in a single pay-week. 
• Fully, partially, or unfurnished studio apartment, based on employee preference (during periods of active employment), provided by employer and in which the employee must reside. 
• Health Care Plans (Medical and Dental) 
• Retirement Plan 
• Generous Paid Time Off, including 4 weeks' vacation, sick time, Winter Break and Spring Break  
• Access to no-cost laundry facilities  
• Free wireless internet access 
• Access to a YouTube TV account 
• Employer-provided cell phone plan