Residence Coordinator

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Job Posting Title:

Residence Coordinator

Position Type:

Professional / Unclassified

Department:

LSUAM AA - SA - ResLife

• ED - RO - Student Staffing (Holly Lynn Proctor (00019243))

Work Location:

Grace King Hall

• Office

Pay Grade:

Job Description:

Reporting to an Assistant Director of Residential Life and Education, the Residence Coordinator (RC) is a full-time, live-in professional staff member. They are responsible for the day-to-day operations of a residence hall or group of residence halls including graduate and undergraduate student staff supervision, community development and building management, process administration, and general departmental responsibilities.

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:

• Provide direct supervision, guidance, development, and support to a Graduate Residence Coordinator and a staff of undergraduate Resident Assistants.

• Maintain visibility and presence within the assigned community, directing programming initiatives and providing support to students.

• Serve as the primary point of contact for processes and administration within assigned community.

• Serve as a member of the departmental on-call rotation, providing on-scene response to crisis utilizing departmental protocol and procedures.

• Contribute to departmental and divisional work through attendance and engagement at staff meetings, trainings, and events.

OPPORTUNITIES FOR LEADERSHIP:

Engage in Proactive Community Development

LSU is in the process of transforming work processes and institutional focus to a holistic retention-based lens on student engagement. Residence Coordinators are charged with the responsibility of engaging in meaningful community development in their assigned community to enhance students feeling of mattering and belonging and connection to the larger institution.

Operate with a Student Focused Lens

Residence Coordinators at LSU are asked to operate with a high level of responsiveness and investment in the Residential students that they oversee. Through a partnership with LSU CARES, RC's are asked to engage in timely, supportive interventions with students in their residential community through the supervision of their staff, participation in the student conduct process and execution of administrative processes.

Participate in Solution Oriented Thinking to Enhance the Student Experience

Successful Residence Coordinators will operate with the design and focus on solving the problems that are placed in front of them. Our team is asked to operate with the lens of how to make things better, seeking marginal gains, to enhance the quality of the product we provide to students.

Genuine Investment in the Experience of All Residential Students

LSU has continued to admit a more diverse class in the last few years, and as such, the department has had to continually look with a new lens on its programs and practices to ensure access and inclusion for the services that we provide our students. Successful Graduate Residence Coordinators create opportunities for students of all backgrounds, and invest in students of all backgrounds, not just those with shared identities.

Strong Desire to Learn and Grow Professionally

Residence Coordinators are encouraged to work closely with the leadership team of the unit to develop their sense of a professional path, learn and engage from specialized positions, and advance their interest forward on their path to be a stronger housing and residential life professional.

ATTRIBUTES OF THE SUCCESSFUL CANDIDATE:

Collegial team-player who actively builds authentic and mutually beneficial relationships, who is able to influence others without positional authority, who puts institutional priorities before their own interests, and who is unconcerned with where credit for accomplishing institutional objectives is assigned.

Track record of effective leadership and management that includes the development of staff, the ability to articulate clear expectations and provide timely feedback and the willingness to redirect behaviors, practices, or attitudes that are misaligned with institutional or divisional objectives, or that are inconsistent with the maintenance of a positive work environment.

Dedicated Housing Professional, who is interested in advancing their career in the field of Housing and Residential Life and has an understanding or the demands and challenges of working in this area.

Deep appreciation for the educational and social value of a diverse community and a demonstrated commitment to inclusive and accessible programs, services, events, and experiences.

Does not begin with no but is willing and able to say it with kindness when appropriate and necessary.

Being philosophically and ethically grounded, but with an interest in curiosity and innovation. An understanding that the best practice is one that is most relevant to LSU students at this moment in time -a reality that is ever-changing.

ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES:

Three priorities guide our work in the Division of Student Affairs: mattering & belonging, inclusion & access and quality. We believe creating a sense of mattering & belonging requires us to ensure every space, place, and interaction communicates to a student that they are home. Being inclusive and accessible in our work means that as our student body begins to more closely reflect the diversity of our state, it is our duty to design programs, services, events, and experiences with everyone in mind. Finally, a commitment to quality is rooted in the belief that LSU students deserve our best effort. Every interaction we have with them should communicate care, relevance, polish, and attention to detail.

RESPONSIBILITIES:

Administration & Building Management (30%): Serve as the primary point of contact for departmental paperwork and processes within the assigned residential community; Oversee and manage front desk operations including payroll, Desk Assistant supervision, and staffing concerns in collaboration with the Desk Operations Coordinator; Coordinate the opening and closing of assigned residential community at designated times (fall opening, winter break closing, spring opening, and end-of-year closing); Coordinate with assignments staff for occupancy management efforts; Manage maintenance and facility issue follow-up; Monitor spending of community budget

Staff Supervision (25%): Provide day to day supervision of a Graduate Residence Coordinator, a staff of 11-18 Resident Assistants, an Office Assistant, and Desk Assistants within their community through regular individual and all-staff meetings; Actively participate in staff recruitment, selection and training efforts of all staff members; Execute the staff evaluation process; Recommends personnel actions to the Assistant Director for Student Staff and communicates personnel actions to direct report(s)

Community Building & Student Development (20%): Maintain visibility and presence within the assigned residential and campus community, serving as a positive role model for staff and students; Direct and assess community development and student learning initiatives in assigned area with special attention paid to community council, academic resources, and departmental assessment initiatives; Support academic initiatives including in-community tutoring, Residential College program, LLCs, and faculty presence in community where applicable; Support and implement programs to further established departmental goals; Respond to parent concerns as appropriate and involving supervisor for escalation needs

Student Outreach & Crisis Management (15%): Serve as a member of the departmental on-call rotation; Utilize and follow departmental protocol and procedures; Provide on-scene response to campus situations and offer support for Resident Assistants (RA) in conjunction with emergency response personnel; Mediate roommate and group-related conflicts; Serve as a campus security authority, university hearing officer, and case manager/conduct administrator for assigned community

Quality Control (5%): Ensures every aspect of [programmatic/administrative/financial/facility/ etc.] outputs including administrative tasks, implementation, and overall design exudes a high degree of quality. Embraces and executes the marginal gains approach and seeks to increase level of all services, events, programs, and experiences in department for continuous improvement every academic year; Implement departmental assessment initiatives to guide data-driven decisions and student outreach

Other Duties as Assigned (5%): Coordinates special projects and travel arrangements; other duties as assigned by the supervising Assistant Director. This includes but is not limited to: efforts that support broad division/institution efforts including at least 40 hours per year spent helping divisional initiatives such as Move-In Day, Welcome Week, Family Weekend, Career Expo, Disability Services Finals Testing, other special projects etc.

MINIMUM QUALIFICATIONS:

• Master's Degree

• Two academic semesters of residence hall staff experience at the graduate level or higher, or related student affairs experience.

DESIRED QUALIFICATIONS:

• Master's Degree in College Student Personnel, Higher Education Administration or a related field

• Experience with managing competing priorities

• Experience with large scale programming and planning

• Experience with staff supervision and group advising

APPLICATIONS:

Applications will be accepted online on the LSU Careers website. The search committee will begin reviewing applications immediately and continue to accept applications and nominations until the position is filled. As these are anticipated openings, we will continue to review materials and conduct interviews on a rolling basis. Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. One of the professional references needs to be your most recent supervisor. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check.

SPECIAL REQUIREMENTS/EXPECTATIONS:

Ability and willingness to work frequent evening and weekend hours.

As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

In accordance with University Policy Statement 18, this position is considered essential and may be required to report or stay on campus in the event of emergency or closure.

Additional Job Description:

Special Instructions:

A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire.

Please provide resume, cover letter, and three professional references including name, title, phone number and e-mail address.

Please attach ALL required documents under the "Resume/CV" section of your application. For questions or concerns regarding the status of your application or salary ranges, please contact Holly L Proctor, hollyp@lsu.edu

Posting Date:

May 15, 2024

Closing Date (Open Until Filled if No Date Specified):

Additional Position Information:

Background Check

• An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits

• LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, next

Source Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer and SAME Agency:

LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.edu).

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.