Reservations Support Specialist

Bluegreen Resorts Orlando , FL 32801

Posted 2 weeks ago

Job Description: PURPOSE:

The Reservation Support Specialist is responsible for assisting all departments in booking reservations in Concierge and AS400. This position also assists in acquiring additional inventory and ensuring that availability is correct in Concierge. The Reservation Support Specialist also provides support to the Call Center.


  • Upgrade packages and destination changes including transferring money

  • Book, modify, and cancel reservations in AS400

  • Assist reservations with calls when in queue

  • Assist with checking daily commissions

  • Fax in date requests and hotel changes including close in arrivals/cancels

  • Take over phone calls and supervise department when management is out of the office

  • Assist other departments requesting hotel/ resort inventory/ AS400

  • Contacting each site/ hotel/ welcome center when inventory needs to be requested or canceled

  • Sell vacations to guests through Alliance and mail out information

  • Load resort rates into concierge

  • Create/ Update hotel sheets

  • Ensure that the outdoor traveler mailbox is checked on a regular basis

  • Other duties as assigned

Your career with Bluegreen Vacations includes:

  • Paid Training

  • Attractive compensation plan

  • Medical, dental and vision plans

  • 401 (k) with company match

  • Generous paid time off plans increase with tenure

  • Associate Use of Resorts Program (up to 7 nights at $75 for the entire stay four times a year)

  • Education Assistance Program for qualified areas of study (hospitality, business, human resources, etc)

  • Career growth opportunities

  • Life Insurance, Short Term and Long Term Disability Plans

  • Fun, friendly work environment

  • Beautiful office conveniently located off I-4 and near the Millenia Mall

Job Requirements MINIMUM QUALIFICATIONS (Skills, Knowledge, Ability, etc.):

  • Open Availability - Nights & Weekends REQUIRED

  • High school diploma or equivalent

  • Experience in timeshare industry preferred

  • One years experience in a call center or customer service environment

  • Very strong sales techniques

  • Excellent verbal and written communication

  • Self-motivated, positive, hardworking individual

  • Must be extremely organized, able to multitask, have excellent problem solving skills and demonstrate the ability to exercise good judgment in pressure situations

  • Demonstrate working experience with MS Office Outlook, Word, Excel, Power Point

Recruiter Contact:

Amanda Permaul

"We are an equal opportunity employer and drug-free workplace. If offered employment, applicant must be willing to submit to a background check/drug test."

    Our career opportunity portal works best when you are using the following systems and browsers:


  • Internet Explorer version 8.0 and 9.0
  • Firefox version 18.0 and 19.0


  • Firefox version 18.0 and 19.0 (for external job seekers only)
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
HR Application Management Support & Optimization Oracle Solution Specialist Usdc

Deloitte & Touche L.L.P.

Posted 5 days ago

VIEW JOBS 3/18/2019 12:00:00 AM 2019-06-16T00:00 HR Application Management Support & Optimization – Oracle – Sr Solution Specialist - USDC Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below … Work you'll do/Responsibilities * Assist clients in addressing their most complex business challenges by maximizing performance of the Human Resource (HR) function through leading-edge systems and processes * Define, build and implement enhancements to HR processes and structure that will improve the HR function's alignment to business objectives and ability to help drive business results * Drive HR technology implementations through planning, process design, configuration, user acceptance testing, etc. * Opportunity to optimize cloud technology for our clients through assessments, process improvements, optimization of technology, opportunity to do single-module implementation The Team The Human Capital As-A-Service Asset Group brings together our products and capabilities into one integrated offering to create sustained relationships with our clients. Human Capital's Asset group will continue to evaluate and incorporate new products and operate services in our portfolio as we grow. We will help clients navigate the future through Bersin Insights, CulturePath / EngagePath and Change Scout. Qualifications Required * Bachelor's degree, preferably in Human Resources, Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience. * Minimum Years of Experience 4 years in an Oracle HCM environment. * Experience in all phases of the technology implementation lifecycle (requirements gathering, design, build, go-live, testing) * Experience in leading a particular work stream, reviewing, and assisting. * Demonstrates proven extensive knowledge and success with leading efforts in consulting, designing, and implementing Oracle applications-based solutions. * Participating in the improvement of business processes, including but not limited to, the following Oracle application-packaged modules Fusion, EBS, or PeopleSoft. * Ability to learn complex systems and business processes and define requirements for solutions. * Ability to travel up to 20% annually Preferred * Oracle Fusion HCM Certified * Experience in Payroll, Onboarding, or Benefits preferred. Other relevant modules will be considered * A resource in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Deloitte's culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: E19ORLCSRCSB006-USDC Deloitte & Touche L.L.P. Orlando FL

Reservations Support Specialist

Bluegreen Resorts