Reservations Representative

Job Description

We're HIRING IMMEDIATELY for an Inbound Reservations Representative onsite at our beautiful Orlando Regional Office!

• 8325 SOUTHPARK CIR, SUITE 200 (2nd Floor) ORLANDO, FL 32819

• Sales and/or Call Center experience preferred

• Paid Training!

• Schedule: Monday - Friday, 12:30pm 9pm *(Weekend availability required based on business need)

Compensation: $15/ hour + Commission!

THIS IS AN IN-OFFICE POSITION!!

As a Reservations Representative, you will be assisting our guests and owners with planning an amazing vacation. You'll be a destination expert who will utilize sales techniques to make recommendations to fit the guests needs. You will also use creative problem-solving skills to direct and positively impact the customer experience.

Responsibilities:

• Maximize vacation experiences by utilizing sales techniques to sell additional vacation enhancements, such as - room upgrades, additional nights, attraction tickets and new promotional vacations

• Effectively resolve guest issues by actively listening to their concerns, provide solutions and overcome objections

• Be the subject matter expert and have a thorough understanding of our vacation offers, destinations, details of participation and changes

• Maintain a positive and enthusiastic attitude with guests and peers

What are we looking for?

• High school diploma or equivalent (GED)

• Strong written, verbal and interpersonal communication skills

• Computer proficient

• 6 ,months Call Center/hospitality, sales experience preferred

• Must be able to multitask and work in a fast-paced environment, handling multiple systems at once

• Ability to be flexible with work schedule, including overtime, weekends and holidays

Benefits:

• Unlimited Income Potential: You will earn base pay + uncapped commissions!

• Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador.

• Career Growth: We believe in developing our current talent, we promote within.

• Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits!

• Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization!

• Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more!

BGOROSP