Works in ticket office answering multi-line phones, taking reservations and selling souvenirs
Verifies cash drawer
Balances contents with amounts, receipts and reports
Uses excellent customer relations skills
Examples of Duties
EXAMPLES OF THE WORK (These statements are intended to be illustrations of the work of this class)
UNDER GENERAL SUPERVISION:
Accesses the reservations system and provides information to callers concerning cruise bookings, costs and dates of availability, and resolves questions
Verifies cash drawer upon reporting to work. Reconciles balance at end of shift with shift manager using receipts and provided reports
Works within reservation system to identify and sell souvenir items.
Greets visitors/vendors, provides sign in sheet and temporary badge
Retrieves badge when visitor leaves vessel.
Assists with distribution of tickets and wristbands to groups as needed.
Performs related work and other duties as assigned
Must be a minimum of 18 years of age.
Must work a varied schedule.
Must wear safety equipment as mandated by the Coast Guard.
City Of Louisville, KY