Reservations Clerk

City Of Louisville, KY Louisville , KY 40202

Posted 2 days ago

Description

ESSENTIAL FUNCTIONS

Works in ticket office answering multi-line phones, taking reservations and selling souvenirs

Verifies cash drawer

Balances contents with amounts, receipts and reports

Uses excellent customer relations skills

Examples of Duties

EXAMPLES OF THE WORK (These statements are intended to be illustrations of the work of this class)

UNDER GENERAL SUPERVISION:

  • Accesses the reservations system and provides information to callers concerning cruise bookings, costs and dates of availability, and resolves questions

  • Verifies cash drawer upon reporting to work. Reconciles balance at end of shift with shift manager using receipts and provided reports

  • Works within reservation system to identify and sell souvenir items.

  • Greets visitors/vendors, provides sign in sheet and temporary badge

  • Retrieves badge when visitor leaves vessel.

  • Assists with distribution of tickets and wristbands to groups as needed.

  • Performs related work and other duties as assigned

Minimum Requirements

MINIMUM REQUIREMENTS

None.

SPECIAL REQUIREMENTS

Must be a minimum of 18 years of age.

Must work a varied schedule.

Must wear safety equipment as mandated by the Coast Guard.

Supplemental Information

EOE

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Reservations Clerk

City Of Louisville, KY