Research/Remediation Analyst 1

Wells Fargo West Des Moines , IA 50398

Posted 4 months ago

Job Description:

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.

This Research/Remediation Analyst 1 position is within the Property Preservation area, specifically Hazard Claims. Property Preservation is seeking a candidate with proven portfolio management skills to join their team. The Research/Remediation Analyst 1 will be responsible for: Monitoring insurance claims while managing our Hazard Claim insurance vendors to ensure timely actions. Reviewing insurance resolutions and determining the loan's next steps within the preservation process. Make timely disposition decisions on properties that experience a hazard claim event. Providing feedback on opportunities for improvement and identifying ambiguities in the process.

Required Qualifications

  • 4+ years of customer contact experience in a financial services environment; or 3+ years of experience in one or a combination of the following: financial services operations, underwriting, or quality assurance

Desired Qualifications

  • Intermediate Microsoft Office skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to work independently

Other Desired Qualifications

  • Exposure to Wells Fargo MSP (Mortgage Servicing Platform) application, iProperty

  • Insurance Claim experience

  • Construction background

  • Default mortgage experience

  • Strong time management skills and ability to meet deadlines

Job Expectations

  • This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

Street Address

IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

CONSUMER BNKG 0161376 CONSUMER BNKG


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Enterprise Finance Remediation Advanced Financial Analytic Senior Consultant

Wells Fargo

Posted 1 week ago

VIEW JOBS 8/14/2019 12:00:00 AM 2019-11-12T00:00 Job Description At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Enterprise Finance drives financial management for the company and maintains and enhances risk and financial controls. Key functions within Enterprise Finance include finance and accounting; Treasury; corporate development, mergers, and acquisitions; Data Management and Insights, the Customer Remediation Center of Excellence, Enterprise Shared Services, Business Process Management, and Corporate Strategy. Enterprise Finance informs shareholders, regulators, taxing authorities, team members, and leaders of the company's financial performance through earnings releases, investor meetings and conferences, and meetings with regulators and credit rating agencies, following appropriate reporting guidelines. They also maintain and enhance risk and financial controls and lead many of the company's shared services functions including corporate properties, security, and global services. The team is primarily responsible for providing centralize finance analytical support and guidance for the customer remediation process. The team ensures governance and monitoring of financial calculations and standards to promote enterprise wide consistency in financial harm and restitution spanning a wide range of businesses, products and processes. This role works with a team of finance analysts that directly assist the remediation process in determining the financial impact on customers when issues arise. This person will work closely with senior leadership on urgent, sensitive issues and ensure the appropriate financial support and knowledge is provided to address remediation of the issues. This team member will be responsible for: * Ensure enterprise wide standards and approaches are leveraged to promote consistent calculation of financial impact and treatment * Provide direct support to the Customer Remediation COE with financial analytical support to provide appropriate financial calculations to determine customer impact * Work directly with senior remediation, accounting and finance leadership to provide critical information relative to cases management, financial impacts, and issue awareness * Develop and optimize processes to efficiently and effectively provide support to the remediation process by continuously monitoring SLAs, case management, and calculation standardization * Ensure monitoring of calculations are in accordance with EUCT policy and Customer Remediation policy * Maintain and strengthen Risk Controls In addition: * The incumbent must have the ability to analyze and understand complex business models and accurately assess resulting impacts * The role requires excellent interpersonal skills and the ability to influence both directly and indirectly for desired outcomes * The position also calls for key prioritization and time management skills, in order to quickly assess the top priority in fast moving situations, act independently and keep Senior Management up to date at all times * Outstanding leadership skills and the proven ability to foster a culture of strong consultation and collaboration, sound controls, and continuous improvement will be determining factors in selection Leadership and credibility will be determining factors in selection. Successful candidates will be articulate and possess a demonstrated leadership capability; they will have strong inter-personal effectiveness but also a high level of analytical knowledge. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement. Required Qualifications * 6+ years of experience in one or a combination of the following: analytics, reporting, financial modeling, statistical modeling, finance, or accounting; or a BS/BA or higher in Finance, Accounting, Statistics, Economics or Business and 4+ years of experience in one or a combination of the following: analytics, reporting, financial modeling, statistical modeling, finance, or accounting Desired Qualifications * A BS/BA degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis * Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members * Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives * Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment * Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment * Ability to synthesize complex analytical findings into executive level communications * Ability to create and deliver dynamic presentations * Project management experience * Advanced Microsoft Office skills * Strong risk management and compliance skills * Excellent verbal, written, and interpersonal communication skills * Process engineering experience Other Desired Qualifications * Incumbent should have experience managing in a fast-paced environment and should be comfortable with handling critical deadlines * Knowledge of various financial products and the how fees, interest and balances interact with the financial instrument Street Address AZ-Chandler: 2600 S Price Rd - Chandler, AZ AZ-PHX-Northwest Phoenix: 11601 N Black Canyon Hwy - Phoenix, AZ MN-Minneapolis: 550 South 4th St - Minneapolis, MN IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA NC-Charlotte: 11625 N Community House Road - Charlotte, NC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Wells Fargo West Des Moines IA

Research/Remediation Analyst 1

Wells Fargo