Research Manager - HR Strategy And Operations - Bersin

Deloitte & Touche L.L.P. New York , NY 10007

Posted 7 months ago

Research Manager

  • HR Strategy and Operations

Are you a natural leader with a passion to dig in and pioneer new technology-enabled methods and processes for some of the largest corporate entities in the world? Our team works on the cutting edge building and delivering the next generation of HR applications and services to clients. We're looking for the very best individuals who thrive on what's possible.

Work you'll do

The Research Manager

  • HR Strategy and Operations will be a key member of Bersin's Research Ideation team, which leads the agenda for Bersin's research-driven insights. He/she will generate research and insights to help redefine the role of HR in empowering workforce productivity; designing worker experiences; and optimizing investments and returns on human capital. This role has a strong market-facing element, including consultative discussion of Bersin's insights with Bersin members and Deloitte clients. It requires broad exposure to HR topics and research, and an understanding of the trends driving change in HR. It also requires internal collaboration with Bersin's sales and member advisory teams, as well as Deloitte Consulting colleagues.

Finally, he/she will work with Bersin's Research Execution and Content Delivery teams to guide their work in the creation of articles, webinars, infographics, podcasts, and videos relevant to the future of HR, productivity and the human capital balance sheet. The ideal candidate for this role thrives on analyzing many sources of input in order to identify connections with both quantitative and qualitative approaches. He/she can pinpoint not only what is most relevant now in these particular areas of the human resources space, but anticipate what HR professionals will need to know tomorrow.


Research Roadmap

  • Contribute to the ongoing development of the research roadmap by identifying leading practices in HR, with a specific focus on productivity, worker experience and the implications of people and HR on organizational finances.

  • Understand the needs of the member base, collaborate with our sales and product teams, and maintain alignment with Deloitte priorities.

  • Collaborate across practice areas to address the intersection of HR and other areas of workforce development, with a focus on addressing unmet member needs.

Client-Facing Activities

  • Promote a personal and company brand that sets our insights apart from our competitors.

  • Demonstrate a polished, credible presence that commands respect from executive audiences within client and vendor organizations.

  • Create and deliver presentations in person and virtually to the general community and to current and prospective clients. Be a capable and confident data-driven storyteller.

  • Respond to complex member queries in-person, on the phone, and via electronic communication.

Research Activities

  • Participate in the development of research roadmaps and insights for members and to support consulting solutions.

  • Engage in thought leadership in industry forums and via social media and blogs.

Other Responsibilities

  • Interface directly with corresponding Deloitte Consulting LLP leadership to align messaging and research roadmaps.

  • Work with the product, marketing, and sales teams to help position products and solutions to prospects and members.


  • 8+ years of business experience in HR/talent management or with a related analyst or research firm or consultancy, including at least 5+ years in a mid-level or team leadership role.

  • Strategic thinking and business skills, with ability to understand key business drivers that contribute to operational and financial success.

  • Demonstrated desire and drive to be a recognized thought leader within the larger HR/talent management industry and community. An established network and positive brand are a plus.

  • Highly effective presentation development and delivery skills to internal and external audiences.

  • Comfortable working in a collaborative, virtual environment, providing and accepting continuous feedback and support.

  • Graduate degree in economics, finance or a related social science

  • Ability to travel up to 50%


  • 10+ years of business experience in HR/talent management or with a related analyst or research firm or consultancy.

  • Expertise in econometrics or HR ROI.

Deloitte Consulting

Deloitte Consulting LLP is one of the world's leading management consulting organizations for executable strategy, operations, technology, and human capital advisory services. The consulting practice is built around integrated core capabilities - people, process and technology and industry specialization - capabilities needed to help clients effectively tackle complex challenges.

As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of our legal structure. Certain services may not be available to attest clients under the rules and regulations of public accounting.

About Deloitte Consulting's Human Capital Platform and Innovation Practice

Human Capital Platform and Innovation (HCP&I) is focused on developing and delivering a Human Capital Platform of products and research, enabling digital organization and helping clients improve their performance and better adapt to disruption in their business. HCP&I delivers insights to clients through a modern, digital destination for employees, managers, and HR Professionals. This offering helps organizations to move faster, adapt quickly, learn rapidly, and embrace a dynamic workforce.

About BersinTM

Bersin is the indispensable digital destination for the HR professional to build capability, community and credibility, stay informed, and lead on workforce issues. Our membership gives HR, talent and learning professionals the information and tools they need to design leading practice solutions, benchmark against others, develop staff, and select and implement systems. A piece of Bersin research is downloaded on average approximately every minute during the business day. More than 5,000 organizations worldwide use our research and consulting to guide their HR, talent and learning strategies. Learn more about Bersin.

About the Insights Team

Our research-driven insights are the engine that powers our presence in the marketplace. We cultivate our insights from a wealth of sources: rigorous quantitative research, working groups of HR professionals, lessons learned from Deloitte engagements, HR vendor analysis, and careful monitoring of the regulatory environment. Bringing all of these sources together helps us frame truly critical issues in human capital.

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.

Requisition code: E19NATCSRMDS034-HC

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Research Manager - HR Strategy And Operations - Bersin

Deloitte & Touche L.L.P.