Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world's largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
Visit us at www.accenture.com.
About Accenture Operations
Accenture Operations is a leader in the process outsourcing industry recognized by key industry analysts. For five years in a row, the International Association of Outsourcing Professionals (IAOP) has named Accenture the No. 1 global outsourcing service provider. We area strategic partner to many international customers and have a client-focused culture characterized by strong and enduring relationships with more than 400 of the world's leading companies.
We provide BPO services to client operations in 150 countries and 45+ languages and provide infrastructure services to clients in 49 countries and 20 languages. We have our market leading 10 focus offerings in business process outsourcing (F&A, Marketing, Talent & HR, Supply Chain, Procurement, Network, Life Sciences, Utilities, Credit Services, Health Admin and Care Management) and leading infrastructure service offerings in infrastructure consulting, infrastructure management, cloud and security.
About Accenture Operations Research & Development Program
Our research and development program focuses on creating business value for our clients by embedding artificial intelligence in our cross-industry offerings like Finance & Accounting, Procurement, Marketing, Supply Chain, Talent HR and industry-specific offerings like Health, Network, Utilities, and Credit Services.
The research and development group operates in a global collaborative model across Bangalore (India), San Jose (USA) and Dublin (Ireland) along with strategic internal partnership with Accenture Technology (including Technology Labs), Accenture Digital (including advanced analytics) and key research alliances with universities like MIT and Duke.
As part of Accenture's Open Innovation Initiative, the firm has recently awarded 11 research grants to top universities around the world to significantly broaden and deepen the relationships between Accenture's technology research and development (R&D) groups and leading university researchers. The grant program helps to support the ground-breaking efforts of leading university research teams, which will be invited to work in collaboration with researchers from the Accenture Technology Labs on R&D projects that are of strategic importance to the technology industry and Accenture's enterprise clients.
As we create new services embedded in our offerings by leveraging machine learning, machine reasoning, natural language processing, predictive and advanced structured and unstructured data analytics, our research and development group undertakes strategic projects that will disrupt and shape the future of offerings and build prototypes that demonstrate how advances in technology will change the way we do business in the next 2 to 5 years.
About the role
The Research and Development team in Operations follows a multi-pronged approach for project execution: from adapting existing assets like Accenture Insight Platform to Operations use cases, exploring third-party and open source solutions for speed to execution and for specific use cases. They engage in fundamental research to develop novel solutions. They also leverage the vast global network of Accenture to collaborate with Accenture Tech Labs, Accenture Open Innovation and Accenture Analytics for creating solutions.
The Research & Development Lead is expected to manage a team of research and platform engineers, partners with worldwide R&D teams within and outside of Accenture Operations, and collaborates with business subject matter experts and technology delivery teams to deliver strategic cognitive computing projects from design, prototype, to full deployment and operation. They are expected to manage the entire life cycle of a research project collaborating with business experts for business understanding, supporting business value potential identification, leading research and platform engineers for solutions and working with technology teams for prototyping and client pilot implementations. They provide leadership and guidance of the R&D team in terms of contributing to Accenture's internal and external publications along with publications in leading journals and participation in relevant conferences.