Research & Evaluation Specialist

Year Up Boston , MA 02298

Posted 7 months ago


Title: Research & Evaluation Specialist (Boston, MA)

Office: National

Location: Boston, MA

Career Stage: Specialist

FLSA Status: Exempt

Job Type: Regular Full-Time


Reporting to the Associate Director of Research & Evaluation, the Research & Evaluation Specialist (Boston, MA) will serve as an important part of Year Up's National Program Team, and will support all efforts related to Year Up's program evaluations, research, and collection and use of data to demonstrate impact and improve program. The Research & Evaluation Specialist (Boston, MA) will be responsible for analyzing data and providing technical assistance on large-scale research projects, survey tool and knowledge management systems, and other local and national research opportunities.

To succeed in this role, the Research & Evaluation Specialist (Boston, MA) will thrive in a fast-paced, collaborative environment that requires extreme attention to detail and the ability to translate and communicate complicated research in clear, concise ways. They are gifted at providing high-quality technical supportin both online and in-person formatsto promote the collection and maintenance of high-quality data and the effective use of research results with teams locally and across the country. The ideal candidate is analytic, a quick learner, has strong project management and presentation skills, and can tailor communication to diverse audiences.

Keeping with Year Up's values, the Research & Evaluation Specialist (Boston, MA) will also have the opportunity to interact with students as coach, affiliate, mentor, group facilitator, and advocate, helping to build and sustain a positive educational environment.

We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.


Evaluation Technical Support

  • Provide technical assistance to all site teams to implement local and national research projects

  • Monitor treatment and control groups for ongoing and new randomized controlled trials to avoid violations of research embargoes across sites and channels

  • Create weekly, monthly, and quarterly reports on study progress and support the communication of interim results to key internal stakeholders and external research partners

  • Respond promptly to research and data questions from site and national teams, and external evaluation partners

  • Other duties as assigned

Survey Tool and Program Outcomes Administration

  • Oversee the administration of national survey tools at all Year Up sites to ensure high response rates from students, interns, staff, alumni, and partners

  • Curate and develop training materials on data collection and reporting systems/tools and assist in training delivery with local- and national-level audiences

  • Provide quality technical guidance on survey tool creation and distribution with local, national, and cross-functional teams

  • Liaise with the Corporate Engagement team to ensure high response rates on surveys with employer partners and thorough analysis of survey results

  • Support the delivery of actionable findings to local and national teams on short timelines, through ad-hoc analyses, and staff coaching

  • Serve as an in-house consultant for site teams to establish and reinforce best practices for leveraging survey results in program advancement, development, fundraising, and marketing

  • Integrate survey data and key performance indicators into weekly, monthly, and quarterly cross-functional dashboards and custom reports for National and local site teams

Research and Data

  • Conduct literature reviews that support Year Up's evolving research agenda

  • Generate and clean extracts of Salesforce and survey data for analysis and to ensure system data integrity

  • Serve as liaison with external evaluation partners in a project coordinator capacity

  • Assist in the generation and publication of white papers and research reports for internal and external audiences

Site Team/Learning Community Member

  • Serve as a coach/affiliate/mentor for a small number of current students

  • Join and sometimes facilitate weekly group sessions with students

  • Participate in staff meetings and trainings


  • 2+ years of work experience in social science research required; experience providing technical assistance to and assisting in the evaluation of human services programs preferred

  • Experience conducting quantitative and qualitative research, managing and analyzing large data sets, conducting descriptive statistical analyses, and writing technical reports for internal and external audiences

  • A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks and projects at the same time

  • Comfortable with ambiguity, and proactive in innovating and taking the lead when opportunities arise

  • Proficiency with Microsoft Office Suite required, advanced Excel techniques (e.g., formulas, macros, pivot tables) preferred; some experience with statistical software (e.g., Stata, R, SAS, SPSS) preferred; experience with, SQL Server Management Studio, Tableau, and preferred

  • Demonstrated ability and ongoing enthusiasm to learn new skills on the job

  • Ability to communicate (orally and in writing) in clear, effective ways how to use data to improve programming

  • Demonstrated experience working effectively within large, multi-site organizations with local and national stakeholders preferred

  • A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up

  • Understanding of the Opportunity Divide and its drivers

  • Commitment to diversity and inclusion

  • Willingness to travel domestically


  • Salary: Competitive and commensurate with education and experience

  • Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match

  • Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year

  • Professional development: Funds available to support staff in achieving career objectives


Year Up is an award-winning, national 501(c)3 organization that enables motivated young adults, ages 18-24, to move from minimum wage to meaningful careers in just one year, by providing the skills, experience, and support they need to reach their full potential. Through a one-year, intensive program, Year Up utilizes a high expectations, high support model where students spend the first six months learning in-demand technical and professional skills, focusing on one of five career pathways, before applying their skills during a six-month corporate internship with a top company. Throughout the program, students earn an educational stipend, and complete coursework eligible for college credits.

Year Up has served more than 24,000 young adults since its founding in 2000, and will serve more than 4,700 young adults in 2019 nationwide. Year Up currently serves 25 U.S. cities across 18 markets, including Arizona, Baltimore, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington. 90% of Year Up graduates are employed and/or enrolled in postsecondary education within four months of program completion and employed graduates earn an average starting salary of $40,000 per year.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times for eight consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.


Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.


Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.

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