Research & Database Analyst, CTE

Job Details

Job Family

ADMIN - Professional Exempt Non-Contractual

Grade

14

Salary

$54,016 - $67,519

Department

Workforce

Reports To

Director

Closing Date

August 27, 2024

FLSA Status

Exempt - Not Eligible for Overtime Compensation

First Review Date

Second Review Date

March 1, 2024

July 12, 2024

Job Summary

The Database and Reports Analyst supports the use of technological platforms, produces data in a timely manner and serves as a subject matter expert in Student Services related processes including enrollment, tracking students, caseload management, survey dissemination and response collections and organization, student outreach and submission of data for reporting.

This is a temporary grant funded position through June 30 year 2024 contingent upon grantor funding and grant extensions.

This grant position will be eligible for participation in the Florida Retirement System (FRS) after 6 consecutive months of continuous employment.

Duties & Responsibilities

• Collects, generates and uses college-wide databases to generate routine and customized reports

• Maintains database and other systems related to caseload management and student outreach

• Troubleshoots and resolves technical problems encountered in various platforms

• Uses student platforms to support information delivery, query, reporting analysis and performance management needs

• Recommends enhancements to the available functionalities via different platforms based on MDC feedback and current trends

• Collaborates with Director and IT personnel in implementing recommended enhancements to the technological platforms

• Designs and coordinates the delivery of outreach communications and retention efforts using various technological platforms

• Assists in developing and facilitating training regarding recruitment, advisement and career development technology platforms

• Assists in developing surveys, collecting and analyzing data

• Performs other duties as assigned

Minimum Requirements

• Master's Degree from a regionally accredited institution in Computer Science, Information Technology, or related field and one (1) year of related work experience; or Bachelor's degree from a regionally accredited institution in Computer Science, Information Technology, or related field and five (5) years of related work experience

• All degrees must be from a regionally accredited institution

• Knowledge and understanding of College organization, goals and objectives, and policies and procedures

• Advanced proficiency in managing educational technology platforms

• Expertise using Microsoft office software including Power Point, Excel, Outlook and Word

• Ability to leverage technology to facilitate the management of student caseloads

• Possess strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community

• Ability to write reports, business correspondence and procedure manuals

• Ability to work a flexible schedule which may include evening and weekend assignments

• Possess strong analytical and problem solving skills

• Possess accurate and detail-oriented skills ensuring accuracy and integrity of work

• Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.

EQUAL ACCESS/EQUAL OPPORTUNITY

Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.

To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Equity Officer: Cindy Lau Evans, Director, Office of Equal Opportunity Programs / ADA Coordinator / Title IX Coordinator, at (305) 237-2577 (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-1; Miami, FL 33176. EquityOff@mdc.edu