UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
The more you do, the more you learn. As you learn, you find new doors opening that challenge you to bring your best. Research and Contract Load Data Loading Analysts (RCL DLAs) are responsible for various research and loading activities related to the provider network database (NDB) and Emptoris. RCL DLAs conduct research and make informed decisions to deliver quality results. They are responsible for conducting proper research and initiating requests to properly maintain the provider data housed in our core systems to allow for proper claim payment and member directory information. You'll discover the resources, backing and opportunities that you'd expect from a Fortune 5 leader.
You'll enjoy the flexibility to telecommute* from within the U.S. as you take on some tough challenges.
Utilize database systems and tools to enter and/or research provider data in NDB and/or Emptoris
Receive data from multiple inbound sources and conduct proper research to initiate requests to provider data in database systems
Review system results to determine whether keyed data is correct or updates are necessary
Contact internal or external data submitter to verify/clarify information and/or data to be entered, when required
Research multiple databases to pull in the correct or needed information
Maintain current knowledge of business strategies, rules, and procedures (e.g., attend training)
Demonstrate an understanding of and apply business strategies, rules, and procedures as appropriate (e.g., determine whether to reject or accept data prior to entry)
Participate in applicable ad hoc projects, as assigned
Consistently meet target production, quality and time utilization metrics
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
High School Diploma/GED required
6+ months customer service experience
6+ months computer experience utilizing Microsoft Office (including Excel, Outlook, Word) and computer navigation skills
Database research and/or customer solutions experience
1+ year(s) experience with provider data (demographic and/or contractual)
Experience in a medical office setting or a corporate environment
Experience working in an environment that included having accountability for meeting metrics
Experience with dual monitor environment
Demonstrated communication and organization skills
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)
Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, in addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: data loading, data analyst, analytics, database, Richardson, TX, Texas, remote, telecommute, work from home, work at home, WFH, WAH, hiring immediately, #RPO