Research Associate

Forrester Research, Inc. New York , NY 10007

Posted 4 days ago


Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you'll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

About this Role:

The Research Associate works directly with a team of analysts who research, write, and publish reports to help make digital business and retail professionals successful in their roles.



  • Learn about the retail industry and how it is evolving in global markets.

  • Provide timely and value-added research support for designated analysts, and provide backup to other Research Associates on the team.

  • Schedule, coordinate, and conduct customer reference and vendor interviews, as needed.

  • Conduct secondary research for published reports using industry sources, including competitive assessment and third-party data analysis.

  • Project manage the research production process for our methodology-based research such as Forrester Wave vendor evaluations, Forrester Tech Tide reports, Now Techs, and New Techs.

Data Analysis

  • Assist in creating survey questions and fulfilling surveys to collect data.

  • Analyze data and create graphics.

  • Learn and be responsible for quantitative work with Forrester's data.

  • Assist in building analytical models, maturity models, self-assessment tools, etc. to support analysts' research.

Client Deliverables

  • Provide support for presentation and graphics creation for Forrester events, advisory, consulting, conferences, webinars, etc.

Additional Team Support

  • Coordinate use of social media platforms (blogs, Twitter, online community) in the research and publishing process.

  • Manage vendor community contacts.

  • Draft short written pieces to support analysts.

  • Assist the research director and analysts with collecting and analyzing team performance metrics through data dashboards.


  • A B.A./B.S., with a strong academic record. All undergraduate majors are welcome to apply; any quantitative or statistics interest is a major plus.

  • Demonstrated strong written and oral communication skills.

  • One to two years of varied undergraduate or postgraduate work experience.

  • A working knowledge of word processing and spreadsheet software and other collaboration tools.

  • Strong project management skills.

  • Attention to detail and to building reusable resources like survey questions and formatted data outputs.

  • Demonstrated interest in learning about consumers and technology and how digital is transforming businesses.

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FLSA Status:


Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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Research Associate

Forrester Research, Inc.