Research Analyst

APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The Investigation, Revenue, and Enforcement Administration (IREA) is responsible for supporting the integrity of social services programs administered by the New York City Human Resources Administration (HRA).

Within IREA is the Office of Revenue which consists of five distinct departments: 1) Centralized Data Entry (CDE), 2) Claims & Collections (C&C), 3) Division of Financial Review and Processing (DFRP), 4) Office of Liens & Trust (OLT) and 5) Supplemental Nutrition Assistance Program, Claims & Recovery (SNAP-CR). The Office of Revenue is the collection branch of the agency.

The Office of Revenue is recruiting for one (1) Associate Staff Analyst to function as a Research Analyst, who will:

• Manage the data manipulation of large data files extracted from various databases used by the Division of Financial Review and Processing, the Division of Financial Reporting and Analysis, and the Division of Liens and Recovery and export data into reports and spreadsheets that can be analyzed and used for decision making.

• Prepare complex reports summarizing research findings with recommendations for improvement. Implement research projects to improve services provided by the Office of Revenue's programs. Make presentations to convey results to participating parties.

• Maintain daily communication with the Assistant Deputy Commissioner on the status of on-going projects and new initiatives, as well as report updates and findings. Make recommendations when required.

• Provide project coordination and research assistance to and maintain working relationships with the Directors of the Office of Revenue's programs, which include the Division of Financial Review and Processing, the Division of Financial Reporting and Analysis, and the Division of Liens and Recovery, the Supplemental Nutrition Assistance Program

• Claims & Recovery and Centralized Data Entry.

• Prepare detailed written and statistical reports for the Assistant Deputy Commissioner, including Gantt charts and project plans for the Office of Revenue.

• Utilize program and administrative data to develop report indicators that measure administrative efficiencies and program outcomes. Assist in the preparation of materials for special or ad hoc projects and requests, including independent research and analyses.

Minimum Qualifications

1.A master's degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee

benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or

2.A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in "1" above.

Preferred Skills

• Excellent organizational skills with the ability to independently follow through and manage multiple projects simultaneously.

• Working knowledge of HRA / IREA systems, such as WMS, HRA Viewer, POS, DARB and PAM - Excellent verbal, written and interpretive skills

• Ability to complete project milestones on the deadline and to coordinate group efforts to finish projects

• Knowledge of Microsoft Office such as Word, Excel, PowerPoint, Visio

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.