Research Analyst

Posting Detail Information

Posting Number S02831 Position Title Research Analyst Internal Position Title Research Analyst Department Institutional Effect/Plan/Rsrc Position Type Staff Job Family Specialist Job Summary

The Office of Institutional Effectiveness, Planning and Research (IEPR) upholds the college's culture of inquiry and evidence-informed decision-making and partners with all areas of the college to identify strategic opportunities and advance efforts toward achieving institutional excellence.

Under the direction of the Director of Institutional Effectiveness, Planning and Research, the Research Analyst is responsible for managing institutional reporting processes and completing research, collection, analysis, interpretation, and reporting of data statistics to support the IEPR mission.

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time employees (ex: health insurance).

CLC is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. CLC achieved a milestone in 2023 with its designation as a Leader College. This national recognition awarded by the Achieving the Dream Network is the result of improved student outcomes through the CLC's relentless commitment to transformational change and the implementation of innovative practices within the student success model over the past few years.

CLC aspires to be a place where every student succeeds, every employee thrives, so that every business achieves and every community grows. Our mission is to be innovative and value-driven in supporting student success through developing and encouraging employees of all backgrounds on their journey toward achieving personal and professional growth.

Required Qualification(s)

• Bachelor's degree from a regionally accredited institution of higher education with emphasis in statistics, psychology, economics, education, social sciences, or a related field

• Minimum of five (5) years of career experience performing educational, social, or market research analytics

• Proficiency with Microsoft Office suite, particularly Excel and Word; and SPSS

• Experience with Enterprise Resource Planning (ERP) systems (e.g. PeopleSoft, Workday, etc.)

• Familiarity with quantitative and qualitative research methodologies

• Familiarity with state and federal economic, population, and educational data sources

• Excellent written and oral communication skills

• Excellent interpersonal skills

• Ability to work both autonomously and collaboratively

• Excellent organizational skills and ability to prioritize work and handle multiple tasks and deadlines. Ability to adapt to competing and shifting priorities.

• Meticulous attention to detail, commitment to analytical rigor and intellectual honesty

• Ability to maintain discretion in sharing sensitive or confidential information in compliance with federal law, college policy, and departmental directives

• Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.

Desired Qualification(s)

• Master's degree in relevant field from accredited institution

• Familiarity with a variety of databases, especially PeopleSoft (or other student information systems) and other industry data sources.

• Experience using mapping software (e.g. Arc GIS), as well as other data visualization software

• Experience presenting complex findings in a compelling and entertaining way to lay and technical audiences

• Experience using survey tools such as SurveyMonkey, or Qualtrics

• Experience writing and conducting data queries

• Engagement in professional, scholarly associations

• Bilingual in Spanish and English

Posting Date 09/27/2024 Closing Date 10/11/2024 Expected Start Date Special Instructions Summary Pay Rate $56,940/year Full-Time/Part-Time Full-Time Location Grayslake Total Hours per week 40.00+ Work Schedule

Monday through Friday: 8:00am - 4:30pm

Hours may vary in accordance with the needs of the College

Interview Process Requirements Presentation EEO Statement

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.

Summary of Essential Functions

Project and Process Management (65%)

1. Support the department in fulfilling its institutional research and decision support functions by completing ad-hoc data requests and standard projects from design to reporting as assigned.

2. Support the department in fulfilling its compliance function by assisting in the preparation and checking of data for state and federal reports, regional accreditation requirements, and other compliance-related activities.

3. Support the department in fulfilling its assessment and evaluation functions by assisting with the design, administration, and analysis of survey and focus group research, course evaluations, and program evaluation activities.

4. Support the department in fulfilling its continuous improvement function by assisting with data and research components of CLC's department review processes and other institutional initiatives.

5. Write reports and prepare presentations, including visually appealing and informative statistical tables, charts, and graphs, for various audiences to facilitate the communication of research findings to college stakeholders.

6. Assist in the development and documentation of research and data methodologies and processes.

7. Verify the quality and accuracy of data and reports prepared by other members of the IEPR team.

Technology Support (10%)

1. Support the department in fulfilling its data function by helping to maintain data technology tools and software and conducting data validation and quality assurance activities as needed.

2. Support all department functions by analyzing data using Excel, SPSS, the College's data warehouse, College's ERP system, and other technology tools in relation to qualitative and quantitative research activities; manage large datasets.

Student/Customer Service (15%)

1. Provide consultative and technical assistance to college stakeholders (i.e., individuals, committees, project teams) on research design, statistical tools, analytical methods and software, and interpretation of research findings.

2. Communicate with stakeholders who request data from IEPR on project status and timeline.

3. Contribute to a collaborative culture at the college through active participation on committees and project teams in support of college initiatives.

Other (10%)

1. Collaborate with IEPR leadership on strategies to enhance departmental process and practices.

2. Support IEPR leadership in activities related to compliance and planning functions of the department.

3. Perform other related duties as assigned.