Representative - Inside Sales

Wesco Knoxville , TN 37902

Posted 2 months ago

This person interacts with existing customers, primarily by phone and email, to increase sales of the company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. Collaborates with outside sales to ensure goals are being met. Likely owns a book of accounts.

  • Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.

  • Increases orders by suggesting related items, explaining features, and checks customer's buying history.

  • Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.

  • Identifies ways for continuous improvement of processes.

  • Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.

  • Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date.

  • Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.

  • Reports industry trends, competitive pricing and customer feedback to management.

EXPERIENCE:

  • Requires knowledge and experience in Sales and Sales Administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-3 years).

  • Familiar with Microsoft Office, and ability to perform basic computer skills.

EDUCATION:

  • Bachelors' degree preferred

SKILLS/REQUIREMENTS:

  • Ability to perform multiple tasks simultaneously.

  • Ability to work in team environment.

  • Ability to communicate clearly, both verbally and in written form.

  • Attention to detail.

  • Ability to prospect and market concepts to existing and potentially new accounts.

  • Ability to take action and solve a range of problems that may be difficult, but are not typically complex.

  • Identifies and defines problems and possible solutions independently; chooses among existing solutions

  • Ability to work independently with general supervision.

WESCO International, Inc., including its subsidiaries and affiliates ("WESCO"), is an Equal Opportunity and Affirmative Action Employer. It is the policy of WESCO to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
B2B National Inside Sales Support Representative

Cellular Sales

Posted 3 days ago

VIEW JOBS 1/13/2022 12:00:00 AM 2022-04-13T00:00 Cellular Sales Urgently Hiring! B2B National Inside Sales Support Representative Exciting B2B opportunity working with the leader in the wireless industry! You'll work with a team of talented, interactive, innovative, and responsible people who enjoy helping others. Leverage the team environment to learn, grow, and advance, while empowering customers through your knowledge of the best wireless products and services. Earn base pay plus outstanding bonus opportunity, based on your performance. Start your Great Experience today! What You'll Do: * Make outbound and take inbound calls to businesses to connect them with Business representatives in their area. * Stay up to date with the latest Verizon technology and product offerings. * Receive comprehensive training and practice to be fully equipped to succeed, including training on call script examples and talking points. * Meet or exceed established daily metrics (calls/sales/follow up calls) and performance standards. * Communicate professionally and accurately to customers, following company standards/protocols. * Act as a product consultant when promoting, recommending, and selling the value of Verizon products and services. * Ensure database information is accurate and complete. * Ensure adherence to all company compliance and security measures. What We're Looking For: * Customer Focus: Knowing the (internal and external) customer business needs and respond effectively; anticipating customer needs and giving high priority to customer satisfaction and customer service. * Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. * Initiative: Spotting opportunities; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. * Oral Communication: Expressing ideas and information in an effective manner. * Desire to Succeed Education and Experience: * High School diploma or equivalent experience required. * Proficient in Microsoft Office and basic computer skills. * Experience with face to face or telephone sales preferred * Experience with customer service over the phone preferred What We Offer: * Average total earnings are $22-32/hr. for this position. * Health, Vision, and Dental Insurance * 401k matching * Company gym access * Discount on Verizon services * Employee Assistance Program Cellular Sales Knoxville TN

Representative - Inside Sales

Wesco