Repair Technician

smart people.

smart ideas.

smart choice.

A thriving environment for learning, innovation and growth.

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people's lives. It is a place where you can learn, innovate and grow professionally.

Transforming what's possible with cars, aircraft, bridges, wind turbines and space-age materials - this is work we dream about as kids. At MTS, it's a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.

By joining MTS, you'll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You'll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.

Analyzes, repairs, troubleshoots, makes repairs and resolves technical problems on equipment or components returned from customers as expeditiously and economically as possible.

• Performs the in-house repair of warranty and non-warranty electronic and/or hydro-mechanical items/products returned from the field to provide a fully functional unit that meets quality standards and applicable specifications for exchange stock or return to customer.

• Tests and calibrates all repaired items as required to ensure original design specifications are met.

• Provides customers with quotes of time and material for repairs using established guidelines for pricing.

• Monitors schedules to ensure accurate and expeditious returns to customers.

• Evaluates failed units to ensure cost effectiveness of repair versus replacing defective components.

• Completes repair records in an accurate and timely manner.

• Provides support to the training department for training Field Service staff when special expertise is required.

• Provides technical support to customers, Field Service Engineers and technical support staff as required to resolve customer problems.

• Provides feedback, including design changes, to engineering for continued quality improvement on products.

• Design modifications to modules to compensate for component changes or availability of obsolete components when engineering support has ended.

• Design and build test fixtures to effectively repair and test products arriving in the facility. May require configuration of several system components and coordination with other facilities, equipment and resources.

• Performs other duties as apparent.