Repair Services Associate I -Day Shift

Zebra Buffalo Grove , IL 60089

Posted 4 weeks ago

Overview

Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.

Responsibilities

  • Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections.

  • Records work performed in the form of symptom codes and parts replacement reasons.

  • Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards.

  • Provides input geared toward continuous improvement, work instruction documentation, and standardization of processes.

  • Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors.

  • Learns policies and procedures, and applies them to routine activities.

  • Complies with all required safety practices and regulations.

Qualifications

  • Required Education:

  • High School or equivalent experience. Successful prior or current experience in role or service with Zebra (e.g., through a contractor) may be considered equivalent experience.

  • Key Skills and Competencies:

  • Able to work in a team environment

  • Good communication and interpersonal skills

  • Able to follow and understand work instructions

  • Common hand tools

  • Basic electronic troubleshooting

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Repair Services Associate I -Day Shift

Zebra