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Repair Coordinator - Control Valve Services
John H. Carter Company
Baton Rouge , LA 70804
Posted 3 weeks ago
Receive correspondence from external and internal customers which must be handled on a timely basis. * Task will include RFQ's, factory support, delivery expediting,* Research and identify necessary repair parts based off of past histories * Ensure that inside efforts are aligned with the production team * Support JHC accounting department with problem invoices, returns, and general customer account information * Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times * Work closely with and support the JHC product principals when required to do so * Attend and participate in required trainings * Participate in the after hour and weekend 'On-Call' rotation * Procure product and product information for customers * Be a team player, and work well as group * Accurately complete quotes, order entry, and purchase orders * Always build and cultivate solid relationships * This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected. * Overtime, and after hour work can be required during outage season. * Regular and predictable attendance is essential for this position.PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com